Matthew Beckham
Starkville,Mississippi
Summary
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer and business relationships. Outstanding diagnostics skills.
Overview
4
4
years of professional experience
Work History
Satellite Communications Technician
U.S Army
05.2017 - 03.2021
- Operated with mobile ground satellite antennas, and lead team exercises successfully establishing a private network in more than 20 field tests.
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Reduced downtime for machines through proactive identification and resolution of technical issues.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Collaborated with cross-functional teams to ensure timely completion of complex projects.
- Developed comprehensive documentation for equipment maintenance procedures, increasing efficiency among technicians.
- Provided expert advice on equipment selection, leading to an overall improvement in operational efficiency.
Education
Computer Networking - Information Technology
East Mississippi Community College
Scooba, MS05.2024
Skills
Previously held Secret Clearance
Network security, network support/troubleshooting, and cybersecurity expertise
Working knowledge of Linux (Ubuntu, Kali), Windows, VoIP, Wavelengths, EBNO
Experience with Cisco (routers, switches, firewall)
Ability to effectively communicate with team members
Standard Security protocols- (passwords, casual workplace IT security)
Extensive Security protocols- (ID checks, man traps, multi authentication)
Ability and willingness to learn
Strong knowledge of satellite communications
Strong problem solving and environmental adaptability
System Troubleshooting
Accomplishments
- At multiple points in my military career, I was called upon to troubleshoot satellite communications equipment for several different military organizations.
- Trouble shooting equipment when major faults happen to ensure the mission is up and running with as little downtime as possible.
- As the lead of the satellite communications team. I oversaw surveying the area, the planning of, and establishment of a base of operations in field training exercises.
- Due to class schedules, I was unable to attend a Linux class, so I took the initiative to teach myself.
CERTIFICATIONS
A+, NET+ in progress. MAY2024
Timeline
Satellite Communications Technician
U.S Army
05.2017 - 03.2021
Computer Networking - Information Technology
East Mississippi Community College
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