Meticulous Accounts Payable Specialist with strengths in Customer Service, Invoice processing, and the building and maintaining of vendor relationships.
Overview
8
8
years of professional experience
Work History
Accounts Payable Specialist
J.C Cannistraro
Waltham, Massachusetts
03.2024 - 06.2026
Managed invoice processing and verification for timely payments.
Coordinated payment schedules with vendors to ensure compliance.
Supported audits by providing necessary documentation and reports.
Prepared checks for mailing or electronic payment processing.
Prepared and updated vendor files, tax documents and insurance information.
Accounts Payable Specialist
Nexamp
Boston, USA
03.2023 - Current
Delivered timely payments to vendors based on internal schedules and established payment agreements.
Achieved accuracy targets by verifying invoices against contracts, checking transactions, and resolving discrepancies.
Responsible for weekly check run which includes sending out payments via ACH, wire, and check.
Answered vendor inquiries and interacted with vendors to resolve issues relating to invoices.
Customer Loyalty Representative
Nexamp
Boston, USA
06.2022 - 03.2023
Exceeded monthly goals and maintained top customer review scores, demonstrating commitment to customer satisfaction.
Delivered efficient and empathetic customer service for inbound and outbound calls while addressing customer inquiries and resolving issues.
Trained new hires on customer service protocols and department procedures to ensure consistent service quality.
Menu Specialist
ezCater
Boston, USA
01.2018 - 01.2020
Using market trends, assessed and optimized client menus for growth and profitability.
Updated and adjusted client menus through daily communication via email and phone, ensuring alignment with client needs.
Achieved individual KPIs while contributing to overall team turnaround time.
Coordinated culture committee efforts to enhance morale, productivity, and alignment with company values.