Matthew Behl
Phoenix,AZ
Summary
Results-oriented E-Commerce Clerk with expertise in driving online sales and optimizing website functionality. Skilled in managing e-commerce operations, including inventory oversight, order fulfillment, and customer service. Strong capabilities in strategic planning, team leadership, and project management, with a focus on enhancing customer experience through innovative strategies and technology implementation.
Overview
2
2
years of professional experience
Work History
E-commerce
Fry's Food And Drug
Phoenix
09.2024 - Current
- Managed the day-to-day operations of the e-commerce platform, including product management, website content updates and customer service.
- Troubleshot technical issues related to e-commerce shopping platform.
- Reviewed customer feedback to identify areas of improvement for the e-commerce shopping experience.
- Researched emerging technologies that could be applied in e-commerce solutions.
- Participated in regular team meetings discussing current projects and upcoming initiatives related to e-commerce operations.
- Documented processes related to e-commerce operations such as shipping and fulfillment.
- Trained staff on how to use e-commerce platforms effectively.
Skills
- E-commerce operations
- Product management
- Analytical thinking
- Website content management
- E-commerce sales
- Customer service
- E-commerce troubleshooting
- Shipping management
- Logistics coordination
- Supply chain management
- Inventory coordination
- Staff training
- Problem solving
- Analytical thinking
- E-commerce sales
Timeline
E-commerce
Fry's Food And Drug
09.2024 - Current