Matthew Benson
Duluth,GA
Summary
Having 2+ years of experience of being a delivery driver, properly making deliveries to their designated location. Furthermore, having have 3+ years of customer service experience as well where most interactions with customers were given to make sure the customer was satisfied. Additionally, having 2 years of leadership skills also involved being a coach for a middle school football team and a squad leader for Army JROTC. Lastly, 4 years of computer experience as well with inputting and collecting data. Completed 127 hours of interning during the last semester of college with Restoration Atlanta which is a non-profit afterschool program for children as a way to develop housing programs to allow women and children out of homelessness.
Overview
4
4
years of professional experience
Work History
Student Enrollment & Recruitment Ambassador
KIPP NC Public Schools
04.2024 - Current
- Promoted good customer relations and premier customer satisfaction by demonstrating a friendly demeanor and can-do attitude.
- Greeted customers and clients to create a welcoming atmosphere.
- Built relationships with families, fostering collaboration and understanding between the organization and the community.
- Assist with the enrollment aspect of communicating with families about their interest in recruiting their children into the school system
- Successfully attend and table events consistently
Counselor
Restoration Atlanta
01.2023 - 07.2023
- Company Overview: a non-profit afterschool program for children
- Offered guidance and advice to help cultivate self-esteem and community involvement
- Communicated closely with other counselors to devise programs and activities based on developmental and academic levels
- Identified risk and resiliency factors within individual youth, peer group, family, school and community and developed strategies for intervention
- Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits
- A non-profit afterschool program for children
Parts Delivery Driver
NAPA Auto Parts - Genuine Parts
06.2022 - 07.2023
- Safely and punctually delivered auto parts to local automobile stores from large distributors
- Kept records of pickups and deliveries and obtained necessary signatures and receipts
- Pulled parts off store shelves to fill customer orders
- Checked parts computer for stock items and initiated special orders
Fitness Attendant/Membership Services
Georgia Gwinnett College Wellness And Recreation
06.2021 - 05.2023
- Kept fitness areas, machines, and spaces clean and orderly for customers
- Adapted classes to meet the expectations and interests of members, resulting in improved participation
- Conducted 4 facility tours per week to interested guests
- Set up, maintained and put away recreational equipment
Porter
Mall Of Georgia Ford
11.2020 - 05.2022
- Performed cleaning and maintenance duties as directed
- Cleaned and organized building areas as required
- Completed sweeping, mopping and window-cleaning
- Communicated with coworkers and managers about completed duties
Education
Bachelor of Science - Psychology
Georgia Gwinnett College
Lawrenceville, GA05.2023
Master of Science - Industrial Organizational Psychology
Southern New Hampshire University
Hooksett, NH12.2024
High School Diploma -
Mallard Creek High School
Charlotte, NC06.2015
Skills
- Organizational skills
- Leadership skills
- Problem-solving skills
- Time management skills
- Detail-oriented
- Customer service skills
- Computer skills
- Work ethic
- Enrollment
- Consulting
- Research and analysis
- Decision-Making
- Team Development
Timeline
Student Enrollment & Recruitment Ambassador
KIPP NC Public Schools
04.2024 - Current
Counselor
Restoration Atlanta
01.2023 - 07.2023
Parts Delivery Driver
NAPA Auto Parts - Genuine Parts
06.2022 - 07.2023
Fitness Attendant/Membership Services
Georgia Gwinnett College Wellness And Recreation
06.2021 - 05.2023
Porter
Mall Of Georgia Ford
11.2020 - 05.2022
Bachelor of Science - Psychology
Georgia Gwinnett College
Master of Science - Industrial Organizational Psychology
Southern New Hampshire University
High School Diploma -
Mallard Creek High School
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