Matthew Berthiaume
Staten Island,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Postal Carrier Assistant
United States Postal Service, USPS
06.2023 - Current
- Increased mail delivery efficiency by accurately sorting and organizing mail according to assigned routes.
- Enhanced customer satisfaction by promptly resolving issues related to misdelivered or missing mail items.
- Collaborated with fellow postal carriers to ensure optimal coverage during peak seasons or staff absences.
- Delivered registered and certified mail items with care, ensuring proper documentation was obtained upon receipt from recipients.
- Handled sensitive materials, such as confidential documents and pharmaceutical deliveries, with discretion and care.
Amazon Problem Solver
AMAZON
11.2017 - 05.2023
- Responsible for communicating with managers to resolve problems between various departments including missing or broken items, line stoppages, and excess items
- Stepped in as the assistant manager as needed to assume responsibilities of daily operations, such as staffing, scheduling, time correction and problem solving with other departments
- Improved problem-solving skills among team members by implementing innovative training sessions and workshops.
- Trained, supported, and supervised associates as an Amazon Ambassador as they step into new roles.
Software Engineer
KENZIE ACADEMY
08.2020 - 02.2021
- Utilized skills learned in Javascript and HTML to create a functioning dice roller webpage from scratch
- This roller was able to generate a list of random dice rolls up to an amount of times set by the user
- In addition, the user could set how many faces the dice would have
- Also utilized skills in CSS to make the webpage more stylish
- Developed a mock social media webpage from scratch using skills learned in Javascript, HTML and CSS
- The webpage contained basic functionality and was designed to mimic the profile page of a social media site
- Teamwork and collaboration skills, product development skills like MVP's, OKR's, Scrum, and understanding of API's, JSON and REACT.js
Student Teaching Practicum - Second Grade
HARRY S. TRUMAN SCHOOL
09.2016 - 01.2017
- Observed class and assisted teachers with classroom management
- Took full charge of the classroom, assumed responsibility for teaching all core subject areas, differentiating instructions and assessing students
- Designed and taught creative lessons for the core subjects on a daily basis, handled time management of the classroom, and collaborated with other teachers on lessons and events
- Attended various school meetings including monthly teacher meetings and Response to Intervention (RTI) meetings for struggling students.
Education
Certificate in Front End Web Development -
KENZIE ACADEMY
02.2020
Major: Elementary Special Education with Social Behavioral Sciences -
SETON HALL UNIVERSITY
Orange County, NJ12.2016
Skills
- Leadership experience as a teacher and NJSEA board member
- Time management
- Dedicated work ethic
- Reliability and punctuality
- Adaptability
- Attention to Detail
- Excellent Communication
- Self Motivation
Personal Information
Hobbies: Reading, Swimming, Video games
Volunteer Experience
- NJSEA board member
- Substitute teacher
Timeline
Postal Carrier Assistant
United States Postal Service, USPS
06.2023 - Current
Software Engineer
KENZIE ACADEMY
08.2020 - 02.2021
Amazon Problem Solver
AMAZON
11.2017 - 05.2023
Student Teaching Practicum - Second Grade
HARRY S. TRUMAN SCHOOL
09.2016 - 01.2017
Certificate in Front End Web Development -
KENZIE ACADEMY
Major: Elementary Special Education with Social Behavioral Sciences -
SETON HALL UNIVERSITY