Matthew Besser
Queens,NY
Summary
Driven professional with a proven track record at Rockaway Beach Veterinary Services and Smoke and Barrel, showcasing exceptional customer service and problem-solving skills. Mastered multitasking and critical thinking, leading to streamlined operations and enhanced client satisfaction. Demonstrated reliability and teamwork, fostering repeat business and positive referrals. Expert in pet care and bar management, embodying dependability with a focus on results.
Overview
1
1
year of professional experience
Work History
Professional Pet Stylist
Rockaway Beach Veterinary Services
07.2023 - 07.2024
- Streamlined appointment scheduling for increased efficiency and improved client experience.
- Conducted thorough consultations with pet owners to determine their specific grooming requirements and expectations.
- Educated clients on proper pet care techniques, contributing to healthier animals and happier owners.
- Developed strong relationships with customers, resulting in repeat business and positive referrals.
Barback/Server
Smoke and Barrel
03.2023 - 12.2023
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
- Operated POS system to collect payments from customers.
Education
High School Diploma -
James Madison High School
Brooklyn, NY06.2021
Skills
- Reliability
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Honest and Dependable
- Problem-solving abilities
- Dependable and Responsible
- Multitasking
- Critical Thinking
- Team Collaboration
Timeline
Professional Pet Stylist
Rockaway Beach Veterinary Services
07.2023 - 07.2024
Barback/Server
Smoke and Barrel
03.2023 - 12.2023
High School Diploma -
James Madison High School
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