MATTHEW BEVERLY
Le Roy
Summary
Dynamic Fixed Operations Director with a proven track record at Camping World, excelling in service center management and customer satisfaction. Expert in driving profitability through effective P&L management and staff development. Committed to fostering a high-performing team while ensuring safety and compliance in a fast-paced environment.
Overview
26
26
years of professional experience
Work History
Fixed Operations Director
Camping World
04.2022 - Current
- Oversee the operations of the parts and service departments at the largest RV dealership in the area
- Ensure a consistently high level of internal and external customer satisfaction
- Drive profitability through increased sales, gross profit, P&L management and labor cost control
- Build a high performing team of technicians, service advisors, parts associates, warranty administrators, porters and detailers through continual associative development and best hiring practices
- Create and maintain strong working relationships with external vendors
- Meet or exceed monthly budget projections
- Maintain a safe and functional working environment
Parts Advisor
Meyers RV Superstores
08.2007 - 04.2022
- Issue parts to in-shop mechanics
- Ordered parts from various manufacturers and other sources to satisfy orders
- Negotiate prices, terms, and delivery methods
- Maintain inventory levels, preform periodic and special counts
- Train and develop new employees both in parts department and shipping and receiving
- Place and manage all in house purchase orders
- Assist mechanics in identifying specific parts needs
Parts Advisor
Mike Ognibene Ford
01.2000 - 01.2007
- Responsible for purchasing automotive parts for large facility
- Reviewed catalogues and computer databases to search and locate correct parts for customer vehicles according to make, model and year
- Worked with several local vendors to obtain parts in a timely manner
- Maintained inventories of parts in stock
Education
GED -
Byron Bergen High School
Bergen, NY06.1998
Skills
- Service center management
- Staff training and development
- Automotive and RV repair
- Safety and OSHA compliance
- Leadership and organization
- Work ethic and reliability
- Customer service excellence
- Customer satisfaction and profitability
References
References available upon request.
Timeline
Fixed Operations Director
Camping World
04.2022 - Current
Parts Advisor
Meyers RV Superstores
08.2007 - 04.2022
Parts Advisor
Mike Ognibene Ford
01.2000 - 01.2007
GED -
Byron Bergen High School
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