Taylie Thomas
Akron,OH
Summary
Dedicated and results-driven third-year Chemical Engineering major with a minor in Polymer Engineering. Proven achiever with a strong record of exceeding sales targets at Sargent Clean Car Wash, showcasing excellent customer service and team collaboration skills. Maintained a GPA above 3.0 while balancing academic responsibilities and work commitments. Known for exceptional reliability and time management skills, with a keen interest in applying engineering principles to real-world challenges. Seeking to leverage technical knowledge and practical experience in a dynamic engineering role.
Overview
6
6
years of professional experience
Work History
Sales Representative
Sargent Clean Car Wash
12.2023 - Current
- Generated additional sales opportunities with upselling platinum, gold, and bronze unlimited packages
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Exceeded sales targets through effective planning and goal setting.
- Cultivated deep understanding of product features to answer questions and overcome objections.
- Led training sessions for new sales representatives, enhancing team expertise and performance.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
Food Service Worker
Dairy Isle
05.2018 - 08.2023
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Demonstrated versatility by quickly adapting to various roles at multiple locations within the food service environment as needed.
Server and Hostess
Scaffidi's Restuarant and Tavern
10.2021 - 08.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Science - Chemical Engineering
University of Akron
Akron, OH05.2026
Skills
- Hardworking
- Intelligence
- Communication skills
- Attention to Detail
- Relationship Building
- Polymer Science
- Problem-Solving
- Time Management
- Reliability
Timeline
Sales Representative
Sargent Clean Car Wash
12.2023 - Current
Server and Hostess
Scaffidi's Restuarant and Tavern
10.2021 - 08.2022
Food Service Worker
Dairy Isle
05.2018 - 08.2023
Bachelor of Science - Chemical Engineering
University of Akron