Matthew Blackwell
Baltimore,MD
Summary
Dynamic professional with experience at Amazon, enhancing customer satisfaction through strategic issue resolution and stakeholder collaboration. Skilled in warehouse safety and training, I excel in optimizing inventory processes. My background as a Teacher's Assistant further honed my decision-making and organizational abilities, ensuring a safe and engaging environment for children.
Overview
7
7
years of professional experience
Work History
Warehouse Associate
Amazon
5501 Holabird Ave
09.2020 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Teacher's Assistant
Center Place Child Care
1 Center Place
02.2018 - 04.2020
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Maintained safety and security by overseeing students in recess environments.
Education
90 Hours Childcare - Childcare
Ccbc
Dundalk, MD05.2019
High School Diploma -
Viven T. Thomas Medical Art Academy
N Calhoun St06.2013
Skills
- New hire training
- Warehouse safety
- Heavy lifting
- Loading and unloading
- Wrapping and boxing
- Pallet jacking
- Pallet building
- Barcode scanning
- Safety training
- Stacking and staging
- Classroom organization
- Storytelling
- Child safety
- Child care
- Decision-making
- Infant, toddler, and preschool curricula
Timeline
Warehouse Associate
Amazon
09.2020 - Current
Teacher's Assistant
Center Place Child Care
02.2018 - 04.2020
90 Hours Childcare - Childcare
Ccbc
High School Diploma -
Viven T. Thomas Medical Art Academy