Matthew Blair Ramos
Salt Lake City
Summary
Versatile professional excelling in event coordination and guest relations. Skilled in enhancing customer engagement and leading teams to achieve program goals. Known for delivering exceptional experiences and resolving conflicts effectively, ensuring a welcoming atmosphere for all patrons.
Overview
6
6
years of professional experience
Work History
Fan Experience Host
Salt Lake Bees
Daybreak
03.2025 - Current
- Engaged crowd and assisted guests, enhancing atmosphere during in-game promotions and entertainment.
- Greeted and welcomed guests, fostering positive first impressions.
Utah Reads Site coordinator
Bennion Center Student Leaders
Salt Lake City
09.2024 - 04.2026
- Led team of 10 tutors to deliver targeted reading support to elementary students across Salt Lake City schools.
- Organize schedules, assisted in facilitating training, and ensured program goals were achieved.
Tutor
Utah Reads
Salt Lake City
09.2023 - 04.2026
- Guide individual students in grades 2-5 to build and enhance foundational reading skills.
- Develop customized learning strategies tailored to diverse literacy needs.
Game Day Staff
Real Salt Lake
Sandy
08.2025 - 11.2025
- Set up game day activities for patrons
- Oversaw patron engagement in scheduled activities
Venue VIP/Variable staff
Live Nation
Salt Lake City
02.2024 - 07.2025
- Collaborate with team members to assemble and distribute VIP packages for concert guests.
- Direct patrons to designated areas, ensuring a premium guest experience
Store Manager
Sweetest Perfection Gelato
Salt Lake City
05.2020 - 05.2022
- Oversaw daily store operations, delivering exceptional customer service and maintaining a welcoming environment.
- Trained and mentored team members to improve overall operations
- Prepared products and coordinated catering events to meet customer needs and upkeep quality standards.
Education
Bachelor of Science - Business Management
University of Utah, David Eccles School of Business
Salt Lake City, UT05-2026
Skills
- Event coordination
- Guest relations
- Customer engagement
- Event planning assistance
- Schedule management
- Team leadership
- Conflict resolution
- Performance evaluation
Timeline
Game Day Staff
Real Salt Lake
08.2025 - 11.2025
Fan Experience Host
Salt Lake Bees
03.2025 - Current
Utah Reads Site coordinator
Bennion Center Student Leaders
09.2024 - 04.2026
Venue VIP/Variable staff
Live Nation
02.2024 - 07.2025
Tutor
Utah Reads
09.2023 - 04.2026
Store Manager
Sweetest Perfection Gelato
05.2020 - 05.2022
Bachelor of Science - Business Management
University of Utah, David Eccles School of Business