Matthew Blake
Cypress,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I also happen to be a detail-oriented team player with strong organizational skills, and an ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Poison Dart Frog Breeder
Self Employed
02.2020 - 09.2023
- Kept records of animal health, medical treatment and growth progress.
- Worked with Importers from South America to ensure we are bringing in healthy, legal animals to produce in captivity when needed.
- Worked with more than 100 species of amphibians to try and do my part in conserving the biodiversity of the neotropics.
- Provided the public with healthy, legal offspring.
- Oversaw payment, transfer and documentation for sales of many animals to new private and commercial owners.
- Managed time efficiently in order to complete all tasks within deadlines.
- Self-motivated, with a strong sense of personal responsibility.
Guest Experience Specialist
Petco
09.2018 - 02.2020
- Processed guest check-ins and check-outs following procedures for fast turnover.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Maintained high level knowledge of all services offered to answer guest questions.
- Welcomed guests on arrival, displaying professional and friendly approach.
- Utilized variety of organizational and communication skills to drive guest satisfaction.
- Responded to guest inquiries to maximize guest satisfaction.
Youth Worker
Windwood Presbyterian Church
02.2016 - 08.2018
- Organized and facilitated recreational activities to engage youth in positive, team-building experiences.
- Curated and executed event arrangements that left lasting impressions on attendees
- Assisted in conducting needs assessments to identify key areas of service needs.
Education
Associate of Science - Electrical Power And Controls
Texas State Technical College - Waco
Rosenberg, TX2026
Lone Star College System
Cypress, TXHigh School Diploma -
Cy-Fair High School
Cypress, TX06.2018
Skills
- Critical Thinking
- Conflict Resolution
- Planning and Execution
- Training and Development
- Great Customer Service
- Sales Expertise
- Positive Attitude
- Active Listening
- Retail Sales Customer Service
- Order Fulfillment
- Problem-Solving Ability
Timeline
Poison Dart Frog Breeder
Self Employed
02.2020 - 09.2023
Guest Experience Specialist
Petco
09.2018 - 02.2020
Youth Worker
Windwood Presbyterian Church
02.2016 - 08.2018
Associate of Science - Electrical Power And Controls
Texas State Technical College - Waco
Lone Star College System
High School Diploma -
Cy-Fair High School