Matthew Bloomgarden
Syosset,NY
Summary
Highly detail-oriented and professional Branch Manager successful at meeting and exceeding company goals. Expertise in customer service relations and sales management.
Overview
8
8
years of professional experience
Work History
Branch Manager
Enterprise Rent-A-Car
09.2020 - Current
- Created and maintained high level business relationships with accounts, body shops and insurance agents.
- Assessed employee performance and developed improvement plans.
- Engaged employees in business practices with positive motivational techniques.
- Hired, trained, and developed numerous employees resulting in their level 2 promotions.
- Increased profitability of the branch through growth of fleet size and revenue.
- Acquired multiple accounts from competitors and formed successful lasting partnerships.
- Collaborated with other branch managers within the region to successfully ensure the success of all branches within the region.
Assistant Manager
Enterprise Rent-A-Car
06.2019 - 09.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Contributed to increases in both profits and growth year over year.
- Mentored multiple employees resulting in their promotions.
- Named top assistant branch manager for the year 2019.
- Was an integral part of reopening branch after pandemic shutdown.
- Was a preferred mentor of employees across branches and regions resulting in their upward movement within the company.
Management Trainee
Enterprise Rent-A-Car
06.2017 - 06.2018
- Gained knowledge of company policies, protocols and processes.
- Handled day-to-day customer or client questions via telephone or email.
- Acted with integrity, honesty and knowledge to promote culture of company.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Finished top ten in matrix rankings 5 times.
Management Intern
Enterprise Rent-A-Car
06.2016 - 08.2016
- Assisted with daily rental operations and sold protection products
- Created booster page and raised over $400 for charity Smile Farms
- Was number one intern in sales matrix for the month of July
- Supported manager by efficiently completing tasks in a fast paced working environment
- Was integral part of the team and learned how to facilitate tasks to others when necessary.
- Collaborated with industry professionals to learn internal business processes and best practices.
Education
Bachelor of Science in Business, Management -
University of Connecticut
Storrs, CT01.2017
Skills
- Sales Development
- Business Development
- Employee Development
- Relationship Building
- Customer Service
- Coaching and Mentoring
- Cost Control and Analysis
- Marketing
- Effective Communication
- Conflict Resolution
Volunteer Experience
Variety Child Learning Center, President, 09/01/2012, 06/30/2013, Organized fundraisers such as selling T-shirts to promote Autism Awareness, Developed patience by working with the children in the school, Fundraised for my team by reaching out to friends and family in the community, Attended and raised over $1,500 every year for the annual walk Chron’s disease
Timeline
Branch Manager
Enterprise Rent-A-Car
09.2020 - Current
Assistant Manager
Enterprise Rent-A-Car
06.2019 - 09.2020
Management Trainee
Enterprise Rent-A-Car
06.2017 - 06.2018
Management Intern
Enterprise Rent-A-Car
06.2016 - 08.2016
Bachelor of Science in Business, Management -
University of Connecticut
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