Matthew Bohn
Chicago,IL
Summary
Compassionate mental health worker with experience in providing emotional and daily living assistance to individuals struggling with mental health disorders. Strengths include crisis management, patient advocacy, and therapeutic communication skills. Known for fostering patient trust while promoting wellness and independence.
Overview
16
16
years of professional experience
Work History
Mental Health Technician
Chicago Behavioral Hospital
Des Plaines, Illinois
06.2023 - Current
- Monitored patient behavior and reported changes to healthcare team.
- Assisted in daily living activities for patients.
- Implemented therapeutic activities to support patient recovery.
- Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each patient.
- Maintained a safe and clean environment for patients.
- Provided crisis intervention and de-escalation techniques to help manage patient behavior.
- Established trusting relationships with patients by demonstrating empathy and understanding towards them.
- Monitored vital signs, including pulse, respiration and temperature, of psychiatric patients.
Electrician/Supervisor
American National Lighting
Chicago, IL
02.2016 - 06.2023
- Supervised job site operations to maintain consistent safety and hazard-free work area.
- Functioned as crew leader, overseeing work of other electricians and trade helpers.
- Performed with efficiency and quality while installing and repairing electrical projects.
Driver/Team Lead
Clutter
Franklin Park, IL
06.2018 - 03.2020
- Drove team members to and from job sites.
- Delegated daily tasks to team members to optimize group productivity.
- Monitored team progress and enforced deadlines.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Documented production levels and materials used to keep management informed.
- Worked closely with shipping, warehouse and other personnel to coordinate movements and keep workflows smooth.
Sales/Account Manager
Bluebird Amusement
Park Ridge, IL
10.2009 - 12.2015
- Formulated trusted relationships with key accounts.
- Recommended amusement equipment( juke boxes, pool tables, arcade games etc.) to customers based on needs and interests, resulting in new contracts and increased sales revenue.
- Negotiated details of contracts and payments and prepared sales contracts and order forms.
- Liaised between customers and sales teams to deliver successful solutions according to customer needs.
Education
High School Diploma -
Ombudsman - Charter East Ii High School
Libertyville, IL03.2001
Skills
- BLS Certified
- Team Leadership
- Multitasking and Prioritization
- Problem Solving
- Verbal and Written Communication
- Documentation and Recordkeeping
- Excellent Customer Service Skills
- Rapport Building
- Relationship building
- Crisis intervention
- Conflict resolution
- Patient advocacy
- Behavioral assessment
- Empathy development
Timeline
Mental Health Technician
Chicago Behavioral Hospital
06.2023 - Current
Driver/Team Lead
Clutter
06.2018 - 03.2020
Electrician/Supervisor
American National Lighting
02.2016 - 06.2023
Sales/Account Manager
Bluebird Amusement
10.2009 - 12.2015
High School Diploma -
Ombudsman - Charter East Ii High School