Matthew Bosco
Manchester,TN
Summary
Driven by a strong background in installation and repair, honed at Walmart and Wash N Roll, I excel in delivering top-notch customer service and support. My expertise in preventive maintenance and problem-solving ensures operational excellence, achieving significant customer satisfaction. Skilled from a diverse working background I strive to achieve satisfaction for the work that I preform.
Overview
3
3
years of professional experience
Work History
Auto Care Service Technician
Walmart
Manchester, TN
08.2023 - 08.2024
- Explained diagnostic findings to customers and outlined repair or service recommendations.
- Preformed routine vehicle maintenance for customer quickly and properly.
- Adhered to safety protocols and policies to reduce workplace hazards.
Freezer Order Filler
Walmart Distribution Center
Shelbyville, TN (6062)
02.2023 - 08.2023
- Promoted a positive work atmosphere through effective teamwork, open communication, and collaborative problem-solving among colleagues.
- Contributed to a safe working environment by diligently adhering to company guidelines and OSHA safety regulations while operating equipment within the freezer area.
Car Wash Attendant
Wash N Roll
Manchester, TN
06.2022 - 04.2023
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Achieved customer satisfaction by providing high-quality professional service.
Customer Service Representative
Dominos's Pizza
Manchesters, TN
06.2021 - 05.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma - Highschool
Penn High School
New Castle, DE04.2023
Skills
- Installation and Repair
- Attention to Detail
- Preventive Maintenance
- Troubleshooting ability
- Time management
- Customer service and support
- Problem solving
- Welding
Timeline
Auto Care Service Technician
Walmart
08.2023 - 08.2024
Freezer Order Filler
Walmart Distribution Center
02.2023 - 08.2023
Car Wash Attendant
Wash N Roll
06.2022 - 04.2023
Customer Service Representative
Dominos's Pizza
06.2021 - 05.2022
High School Diploma - Highschool
Penn High School