Matthew Boyd
Portland,OR
Summary
IT Systems Engineer and Developer specializing in identity management, cloud infrastructure, device management, and IT system automation. Expertise in Okta, Kubernetes, Python, Django, and Terraform with extensive experience managing enterprise SaaS platforms including GitHub, JIRA, Slack, Google Workspace, and Microsoft 365.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Systems Engineer
Stack Overflow
01.2022 - Current
- Okta Implementation, Automation, and Integration (200 Apps, 400 Users, 1600 Groups)
- Cloud Migration (Azure and Google)
- Custom tooling and script development to manage users and services.
- Python Development
- Kubernetes Management
- SaaS and Cloud Cost Optimizations
- Endpoint Management with Kandji and Intune
- Zscaler rollout to all user devices
Systems Engineer
Stack Overflow
11.2020 - 01.2022
- Okta Implementation, Automation, and Integration
- Mobile Device Management rollout
- Azure Cloud Migration of On-Prem Servers
- Python Development
- Kubernetes
Internal Support Engineer
Stack Overflow
03.2019 - 11.2020
- Responsible for keeping the company infrastructure up and running: servers, networking, SAAS applications and scripts doing their respective things.
- End User Device Management
- Migrated office infrastructure from Cisco to Meraki for both wired and wireless.
- Installed vSAN ReadyNodes to replace office servers.
- Implemented OpenVPN to help our employees connect to our data centers and offices worldwide.
- Helped transition company from a 50/50 hybrid remote and office workplace to fully remote with COVID-19
Department Associate
Reed College
09.2017 - 03.2019
- Patched, maintained, and administered Linux machines for the Computer Science lab.
- Helped teach and facilitate lab classes for beginning Computer Science students.
Database Administrator
NWEA
11.2016 - 09.2017
- Patched, maintained, and administered Postgres and MongoDB databases.
- Tuned and rewrote queries for better performance.
- Configured new monitoring environment for Postgres and MongoDB.
Data Engineer
Jive Software
09.2015 - 11.2016
- Designed, developed, and maintained robust data models and database schemas in PostgreSQL and Cassandra.
- Implemented and optimized PostgreSQL databases for performance, scalability, and security.
- Managed database instances, including backups, recovery, and monitoring.
- Collaborated on ETL (Extract, Transform, Load) tasks, maintaining data integrity and verifying pipeline stability.
Technical Support Engineer
Jive Software
05.2014 - 08.2015
- Work with customers to identify and resolve bugs in the Jive code; significant time spent debugging Java performance problems and Jive's Analytics platform
Technical Support Analyst
Jive Software
12.2012 - 04.2014
- Provide technical support to all inbound cases; prioritize and resolve issues in an orderly and efficient manner while ensuring customer satisfaction
Software Tutor
Scribe Stat
12.2011 - 11.2012
- Tutored physicians and medical students during electronic medical record implementation; resolved software problems in person, over the phone, and via email; corrected and updated basic software and hardware errors
Education
Bachelor of Arts - Philosophy
Texas Tech University
Lubbock, TX07.2007
Certification
- Scrum Foundations
- Okta Certified Administrator
Timeline
Senior Systems Engineer
Stack Overflow
01.2022 - Current
Systems Engineer
Stack Overflow
11.2020 - 01.2022
Internal Support Engineer
Stack Overflow
03.2019 - 11.2020
Department Associate
Reed College
09.2017 - 03.2019
Database Administrator
NWEA
11.2016 - 09.2017
Data Engineer
Jive Software
09.2015 - 11.2016
Technical Support Engineer
Jive Software
05.2014 - 08.2015
Technical Support Analyst
Jive Software
12.2012 - 04.2014
Software Tutor
Scribe Stat
12.2011 - 11.2012
Bachelor of Arts - Philosophy
Texas Tech University
Personal Information
Title: Senior Information Technology System Engineer at Stack Overflow