Matthew Brady
Summary
Seasoned case manager with extensive experience in client advocacy and resource coordination, recognized for high productivity and efficiency. Expertise in client needs assessment, care plan development, and casework documentation, resulting in improved client outcomes. Strengths in communication, empathy, problem-solving, and conflict resolution. Highly efficient with a proven track record in training new staff while managing a caseload of over 30 clients.
Overview
3
3
years of professional experience
Work History
Senior Case Manager, Ramsey County
Fraser
01.2025 - Current
- Trained two to four case managers simultaneously during initial three-month onboarding period.
- Served as primary resource by offering shadowing and reverse-shadowing opportunities for new hires.
- Formulated and implemented protocols for office hours and in-person training sessions.
- Presented monthly recommendations to leadership for onboarding process enhancements.
- Cultivated inclusive work environment, promoting diversity and belonging within the team.
Coverage Case Manager, Ramsey County
Fraser
03.2024 - 01.2025
- Oversaw 15 to 20 transitional cases on CADI and DD waivers while managing an ongoing 50-client caseload.
- Utilized case management expertise to facilitate smooth transitions for clients.
- Established strong relationships with coverage clients and team members to fulfill requests efficiently.
- Assisted in determining optimal timing for transfers to align with individual needs.
- Clarified undocumented case work and inaccurate client records from previous workers.
CADI Case Manager, Ramsey County
Fraser
03.2023 - 03.2024
- Connected individuals with disabilities to local services, enhancing accessibility.
- Provided accurate information and assistance to identify optimal solutions for clients.
- Monitored client progress and adjusted support strategies based on needs.
- Facilitated communication between clients, providers, and community resources to ensure continuity.
- Coordinated case management services tailored to diverse client needs.
- Met in person with each individual 2-3 times annually to maintain person-centered service plans.
- Assisted with additional client cases beyond regular caseload, ensuring comprehensive support.
Education
Neuroscience (B.S.); Psychology (B.A.) -
Hamline University
Skills
- Client assessment and documentation
- Problem-solving and conflict resolution
- Cultural competency and advocacy
- Service coordination and care planning
- Time management
- Compliance monitoring
- Staff training
- Microsoft Office Suite
- Social Services Information System (SSIS)
Timeline
Senior Case Manager, Ramsey County
Fraser
01.2025 - Current
Coverage Case Manager, Ramsey County
Fraser
03.2024 - 01.2025
CADI Case Manager, Ramsey County
Fraser
03.2023 - 03.2024
Neuroscience (B.S.); Psychology (B.A.) -
Hamline University