Matthew Brennan
Dickinson,TX
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Used Car Sales Consultant
Texas Auto
Webster, TX
10.2023 - 05.2024
- Greeted customers and identified their needs and preferences.
- Advised customers on various types of vehicles and features.
- Demonstrated vehicle performance, handling, and safety features.
- Provided product information to customers regarding warranties, financing options, and trade-in values.
- Negotiated prices with customers based on budget constraints.
- Assisted in the preparation of sales contracts for customer signature.
- Followed up with potential buyers after purchase to ensure satisfaction.
Restaurant Waiter/Bartender
Joes Crab Shack - Va
Kemah, TX
04.2023 - 01.2024
- Greeted customers, provided menus and answered questions about menu items.
- Assisted guests with making food and beverage selections.
- Took accurate food and drink orders, using a POS ordering software system.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Checked on guests during meals to ensure satisfaction with each course.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Demonstrated up-selling techniques when appropriate to increase restaurant sales.
Restaurant Waiter/Bartender
Longhorn Steakhouse
Webster, TX
08.2022 - 05.2023
- Greeted customers, provided menus and answered questions about menu items.
- Assisted guests with making food and beverage selections.
- Took accurate food and drink orders, using a POS ordering software system.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Checked on guests during meals to ensure satisfaction with each course.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Demonstrated up-selling techniques when appropriate to increase restaurant sales.
Expeditor
Paton Electrical Engineers
Channelview, TX
02.2021 - 08.2022
- Developed relationships with vendors to ensure prompt delivery of materials at competitive prices.
- Reviewed customer specifications for each order and determined the most cost-effective transportation method.
- Monitored inventory levels for accuracy and restocked when necessary.
- Communicated with vendors regarding product availability, pricing and shipping status.
- Prepared shipping documents such as bills of lading and manifests using computer software programs.
- Organized storage space for incoming goods in an efficient manner while adhering to safety standards.
Restaurant Waiter/Bartender
Bjs Restaurants Inc
Webster, TX
04.2016 - 12.2020
- Greeted customers, provided menus and answered questions about menu items.
- Assisted guests with making food and beverage selections.
- Took accurate food and drink orders, using a POS ordering software system.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Checked on guests during meals to ensure satisfaction with each course.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Demonstrated up-selling techniques when appropriate to increase restaurant sales.
Education
GED -
Dickinson High School
Dickinson, TX03-2008
Skills
- Customer Service
- Goal-oriented mindset
- Client follow-up
- Strong Communication and Interpersonal Skills
- Multitasking
- Relationship Building
- Problem-solving aptitude
- Critical Thinking
Timeline
Used Car Sales Consultant
Texas Auto
10.2023 - 05.2024
Restaurant Waiter/Bartender
Joes Crab Shack - Va
04.2023 - 01.2024
Restaurant Waiter/Bartender
Longhorn Steakhouse
08.2022 - 05.2023
Expeditor
Paton Electrical Engineers
02.2021 - 08.2022
Restaurant Waiter/Bartender
Bjs Restaurants Inc
04.2016 - 12.2020
GED -
Dickinson High School