Matthew Brinkley

• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Answered questions about store policies and addressed customer concerns.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Operated and tested equipment and machines in the yard.

• Assisted in the loading and unloading of trucks and trailers in the yard. Including driving heavy equipment on and off trailers.
• Operated forklifts inside and outside to move equipment and pallets around the yard and shop.
• Used and maintained a washpad to clean equipment and machines utilizing a pressure washer.
• Maintained accurate shipping manifest of who/what was coming and leaving the yard (truck drivers and deliveries).
• Performed low-level maintenance on the machines themselves (doing basic check-overs and refueling).
• Utilized equipment and machines in the yard to maintain the lot (grading the ground or spreading gravel).
• Organized all equipment and machines in the yard for easy access and smooth maneuvering.

• Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
• Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
• Trained and mentored new employees.
• Improved overall team performance by effectively delegating tasks and providing clear instructions.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.