Matthew Brown
Southbridge,MA
Summary
Results-driven Maintenance Technician with expertise in mechanical troubleshooting and equipment repair. Recognized for mentoring junior technicians and coordinating preventive maintenance schedules to optimize performance and safety standards. Skilled in mechanical troubleshooting, and equipment repair. Proven ability to enhance operational efficiency and ensure safety compliance.
Overview
16
16
years of professional experience
Work History
Maintenance Technician
Sky Nutro
07.2025 - 09.2026
- Diagnosed mechanical issues and performed repairs to enhance equipment reliability and efficiency.
- Coordinated preventive maintenance schedules to minimize downtime and extend equipment lifespan.
- Conducted routine inspections and maintenance on facility equipment to ensure optimal performance.
- Implemented process improvements that increased operational efficiency across maintenance workflows.
- Mentored junior technicians in best practices for safety and equipment handling procedures.
- Developed training materials for new staff, enhancing onboarding experience and knowledge retention.
- Collaborated with cross-functional teams to address facility-related challenges and implement solutions.
- Maintained accurate records of maintenance activities, ensuring compliance with industry standards and regulations.
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Inspected and maintained equipment to keep items in top working condition.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Collaborated with team members to complete larger repair projects efficiently.
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
Packaging Associate
Amazon
02.2022 - 07.2025
- Operated packaging machinery to ensure efficient and accurate product assembly.
- Collaborated with team members to optimize workflow and reduce processing times.
- Maintained inventory accuracy through regular counts and system updates.
- Trained new associates on safety protocols and packaging procedures.
- Assisted in troubleshooting equipment issues to minimize downtime in production line.
Oil Burner Technician
Pete Gagne Heating
06.2015 - 02.2022
- Diagnosed and repaired oil burner systems to ensure optimal performance and safety compliance.
- Conducted routine maintenance on heating equipment, enhancing reliability and extending system lifespan.
- Collaborated with team members to troubleshoot complex heating issues, improving service efficiency.
- Trained junior technicians on safety protocols and best practices for oil burner servicing.
- Implemented preventive maintenance schedules to reduce emergency repair incidents and downtime.
- Managed inventory of parts and tools, ensuring timely availability for service calls and repairs.
- Facilitated smooth installation processes by prepping work areas before arrival of equipment or materials.
- Educated clients on the benefits of regular maintenance plans for long-term system performance improvement.
Assistant Manager
Jersey Mike's Subs
08.2012 - 11.2015
- Supervised daily operations to ensure compliance with health and safety regulations.
- Trained new staff on customer service protocols and operational procedures.
- Streamlined inventory management processes, reducing waste and improving efficiency.
- Coordinated promotional events to enhance customer engagement and drive sales growth.
- Resolved customer complaints effectively, enhancing overall satisfaction ratings.
- Mentored team members, fostering a collaborative and productive work environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Fabricator
Tomball Sheet Metal
07.2010 - 11.2013
- Operated CNC machines for cutting, bending, and shaping materials.
- Fabricated metal components using precision tools and machinery.
- Conducted quality control inspections to maintain product standards.
- Built HVAC duct for commercial and residential systems.
- Maintained and repaired fleet vehicles following weekly checklist.
- Load and unload HVAC duct from trucks/trailers.
- Forklift, Cherry picker, and Scissor lift certification.
Education
High School Diploma -
Blackstone Valley Tech
Upton, MA06-2002
Skills
- Preventive Maintenance
- Mechanical troubleshooting
- Mechanical diagnostics
- Troubleshooting techniques
- HVAC systems
- Hand and power tool operation
- Equipment installation
- Equipment setup
- Equipment maintenance
- Drywall repair
- Plumbing repairs
- Mechanical maintenance
Timeline
Maintenance Technician
Sky Nutro
07.2025 - 09.2026
Packaging Associate
Amazon
02.2022 - 07.2025
Oil Burner Technician
Pete Gagne Heating
06.2015 - 02.2022
Assistant Manager
Jersey Mike's Subs
08.2012 - 11.2015
Fabricator
Tomball Sheet Metal
07.2010 - 11.2013
High School Diploma -
Blackstone Valley Tech