Matthew Buchach
Tucson,AZ
Summary
To obtain a position in an organization providing the opportunity to utilize my experience, training and capabilities in the HVAC/R industry.
Overview
1
1
Certification
14
14
years of professional experience
Work History
HVAC Service Manager
Strongbuilt
Tucson, Arizona
06.2026 - Current
- Managed the Service department which consisted of 8 technicians.
- Followed up on deficiencies or rework to ensure timely resolution and maintain service quality. to make sure deficiencies or rework were corrected.
- Performed ride-alongs with technicians to evaluate their field performance. ride-alongs or field evaluations.
- Conducted post-repair checks to confirm equipment operation.
- Verified that work met safety requirements, manufacturer recommendations, and customer standards. work met safety requirements, manufacturer recommendations, and customer standards
- We have boosted our topline revenue significantly and increased our margins.
Service Manager
Parker and Sons
Tucson, Arizona
11.2023 - 04.2026
- Through my time at Parker I've built up the department to include 25 technicians.
- Managed $3.5 million annually in service revenue between 2023 and 2026
- Trained supervisor to assist and mentor technicians in the field.
- Followed up on deficiencies or rework to ensure timely resolution and maintain service quality. to make sure deficiencies or rework were corrected.
- Performed ride-alongs with technicians to evaluate their field performance. ride-alongs or field evaluations.
- Conducted post-repair checks to confirm equipment operation.
- Verified that work met safety requirements, manufacturer recommendations, and customer standards. work met safety requirements, manufacturer recommendations, and customer standards
- We have boosted our topline revenue significantly and increased our margins.
Service Supervisor
Riteway Heating and Cooling
Tucson, Arizona
02.2021 - 11.2023
- Trained technicians in technical skills and customer service best practices.
- Address customer inquiries and concerns.
- Monitor labor and materials used by technicians.
- Followed up on corrections for deficiencies or rework to ensure quality standards were met.
- Performing ride-alongs or field evaluations.
- Conducting post-repair checks to ensure equipment was operating properly.
- Verifying work met safety requirements, manufacturer recommendations, and customer standards
- Inspecting completed HVAC maintenance or repair work.
- Supervised a team of 40 technicians to maintain operational efficiency.
- Managed $10 million annually through service work.
Service Technician
Riteway Heating and Cooling
Tucson, Arizona
04.2018 - 02.2021
- Served customers by providing timely and effective service for HVAC equipment.
- Inspecting completed HVAC maintenance or repair work.
- Verifying work met safety requirements, manufacturer recommendations, and customer standards
- Conducted post-repair checks to confirm proper operation of equipment.
- Following up to make sure deficiencies or rework were corrected.
- Generated sales leads while offering tailored customer options to meet specific needs.
- Performed ongoing quality control checks to ensure standards were met.
Service Technician
A-1 Heating and Air Conditioning
Meridian, Idaho
07.2013 - 12.2017
- Serviced HVAC equipment, ensuring optimal performance and customer satisfaction.
- Generated sales leads, presenting tailored options to meet customer needs.
- I have serviced air to air heat pumps, Serviced gas furnaces through routine maintenance procedures.
- furnaces, Serviced electric furnaces by conducting thorough diagnostics., conventional air conditioning and Maintained HVAC control systems for optimal functionality..
- Ensured customer satisfaction through attentive service and support.
- Continued quality control on units daily
Service Technician
Owyhee Sheet Metal
06.2012 - 07.2013
- Serviced HVAC equipment, ensuring optimal performance and customer satisfaction.
- Generated sales leads and presented tailored options to meet customer needs.
- Generate sales leads and provide customer options that fit them.
- Provided attentive customer service by addressing inquiries and concerns promptly.
Education
AAS Degree - HVAC/R
Bellingham Technical College
General Education -
Yavapai College
General Education -
Everett Community College
Skills
- A/C troubleshooting
- HVAC maintenance
- Safety compliance
- Quality control
Certification
- EPA Section 608 Universal
- EPA A2L Certification
- AHRI- ICE Commercial Refrigeration Exam
- AHRI- ICE Commercial Heating and A/C Exam
- Idaho HVAC Journeyman license
Timeline
HVAC Service Manager
Strongbuilt
06.2026 - Current
Service Manager
Parker and Sons
11.2023 - 04.2026
Service Supervisor
Riteway Heating and Cooling
02.2021 - 11.2023
Service Technician
Riteway Heating and Cooling
04.2018 - 02.2021
Service Technician
A-1 Heating and Air Conditioning
07.2013 - 12.2017
Service Technician
Owyhee Sheet Metal
06.2012 - 07.2013
AAS Degree - HVAC/R
Bellingham Technical College
General Education -
Yavapai College
General Education -
Everett Community College