Dedicated General Manager with extensive experience in operations and staff development. Recognized for strong problem-solving skills and proactive customer service. Focused on driving process enhancements to support organizational goals.
Overview
34
34
years of professional experience
Work History
General Manager of Operations
Tradewinds Logistics
Whitestown, IN
08.2022 - Current
Streamlined logistics processes to enhance operational efficiency across multiple departments.
Developed and executed training programs to elevate staff performance and productivity.
Oversaw compliance with industry regulations, ensuring adherence across all operations.
Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
Implemented process improvements that streamlined workflows and increased productivity across departments.
Front Gate Attendant
Majestic Security Services
Fishers, IN
06.2021 - 06.2022
Monitored entry and exit points to ensure security protocols were followed.
Conducted routine inspections of premises to identify potential security threats.
Assisted visitors with identification verification and access control procedures.
Coordinated with law enforcement and emergency services during critical incidents.
Trained new staff on operational procedures and safety measures.
CDL Class A Driver
CRST
Richmond, IN
04.2018 - 06.2021
Participated in regular safety meetings, staying up-to-date on industry regulations and best practices for CDL Class A drivers.
Operated with safety and skill to avoid accidents and delays.
Helped maintain a high safety record within the company by consistently following established driving procedures and protocols.
Dropped and hooked trailers and changed configuration of equipment.
Completed thorough pre-trip inspections to identify potential issues before hitting the road, promoting vehicle longevity and reducing downtime.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
CDL Class A Driver Roll Off Containers
Omnisource
Muncie, IN
05.2017 - 10.2017
Operated Class A trucks to deliver goods safely and efficiently across designated routes.
Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
Maintained accurate logbooks documenting hours of service and vehicle maintenance records.
Adhered to all local, state, and federal transportation laws during operations.
Responded quickly to unexpected challenges such as inclement weather or traffic disruptions, adapting strategies accordingly to maintain delivery commitments without jeopardizing safety standards.
Maximized load capacity by efficiently organizing freight in trailers according to weight distribution guidelines.
Maintained daily, legible DOT log book and submitted corresponding documents.
CDL Class A Driver Trainer
Hogan Transportation
Yorktown, IN
09.2016 - 05.2017
Operated Class A vehicles safely across diverse routes, ensuring timely deliveries.
Conducted pre-trip and post-trip inspections to maintain vehicle compliance and safety standards.
Complied with federal and state regulations, enhancing operational efficiency and safety.
Maintained accurate logs of driving hours, mileage, and fuel consumption for reporting purposes.
Trained new drivers on best practices for safety protocols and operational procedures.
Mentored junior drivers, fostering a culture of safety and accountability within the team.
Led training sessions for new hires on proper loading techniques, securing cargo, and safe driving practices.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
CDL Class A Driver
Penske Logistics
Hagerstown, IN
06.2015 - 07.2016
Maintained daily, legible DOT log book and submitted corresponding documents.
Ensured vehicle safety with regular maintenance checks, resulting in reduced breakdowns and increased reliability.
Enhanced delivery efficiency by planning and executing optimal routes for daily transportation assignments.
Maintained timely deliveries by effectively managing schedules and prioritizing tasks according to client needs.
Adhered to DOT regulations, ensuring compliance during all transportation activities.
Delivered comprehensive training sessions to new drivers, ensuring adherence to company policies and safe operational practices.
CDL Class A Driver
Centerline Drivers LLC
Indianapolis, IN
08.2014 - 06.2015
Collaborated with ground crews to coordinate loading and unloading operations effectively.
Trained new drivers on safety protocols and operational procedures for equipment handling.
Implemented best practices for route optimization, reducing travel time and fuel consumption.
Conducted post-trip inspections to detect any potential vehicle issues, reporting concerns promptly to management for prompt resolution.
Increased customer satisfaction by providing exceptional service during pickup and delivery interactions.
CDL Class A Driver
Landon Excavating
Portland, IN
04.2014 - 08.2014
Operated Class A vehicles for transportation of heavy equipment and materials.
Conducted pre-trip and post-trip inspections to ensure vehicle safety and compliance.
Delivered materials to job sites efficiently, adhering to strict schedules and routes.
Maintained accurate records of mileage, fuel usage, and delivery logs.
Oversaw vehicle maintenance schedules, ensuring timely repairs and service for optimal performance.
Developed strong relationships with clients through excellent communication skills and professional demeanor.
General Labor, CDL Driver
Union Go Dairy
Winchester, IN
06.2013 - 04.2014
Operated commercial vehicles to transport dairy products efficiently and safely.
Conducted pre-trip inspections to ensure compliance with safety regulations.
Maintained accurate logs of deliveries and vehicle maintenance activities.
Coordinated with dispatchers to optimize delivery routes for timely service.
Navigated various weather conditions safely while maintaining schedule adherence for time-sensitive deliveries.
Lead Loader
Univar USA
Salem, MA
06.1998 - 06.2012
Supervised daily loading operations to ensure compliance with safety protocols and operational standards.
Coordinated logistics for efficient product distribution while optimizing space utilization in loading areas.
Trained and mentored team members on best practices for safe equipment operation and material handling.
Implemented process improvements that enhanced workflow efficiency and reduced loading times.
Monitored inventory levels to maintain adequate stock for timely deliveries and prevent shortages.
Conducted regular performance evaluations for team members, providing constructive feedback to foster professional growth.
Managed a team of loaders, ensuring timely completion of tasks with optimal productivity levels.
Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
U.S. Army
U.S. Army Active Duty
St Louis, MO
03.1992 - 03.1997
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Paid attention to detail while completing assignments.
Education
High School Diploma -
Monroe Central
Farmland, IN
05-1990
Instructor - Safe Driving
Smith System Training
Indianapolis, IN
Skills
Operations management
Staff development
Business analysis
Logistics management
Employee motivation
Inventory management
Staff management
Team leadership
Customer service
Cost reduction
Problem-solving
Warehouse operations
Accomplishments
U.S. Army Veteran
Promoted to General Manager after 1 year with the company.
Every position I have held, I have been a lead or trainer.