Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Matthew Buentello

Amarillo

Summary

Motivated individual seeking employment to gain hands-on experience. Organized Employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Flexible hard worker ready to learn and contribute to companies’ success.


Overview

11
11
years of professional experience
1
1
Certification

Work History

Manager

Toot N Totum
02.2025 - Current
  • Oversaw compliance with health and safety regulations, ensuring a safe work environment for all employees.
  • Directed daily operations, ensuring optimal inventory management and sales performance.
  • Implemented staff training programs, enhancing team productivity and customer service skills.
  • Oversaw visual merchandising standards, increasing store appeal and customer engagement.
  • Cultivated relationships with vendors, negotiating terms to improve product availability and pricing.
  • Assisted with hiring, training and mentoring new staff members.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.

Concessions Manager

Wonderland Amusement Park
02.2024 - 04.2025
  • Oversaw daily operations of concessions, ensuring efficient service delivery and product availability.
  • Developed training programs for staff, enhancing customer service skills and operational efficiency.
  • Coordinated vendor relationships to secure quality products at competitive prices.
  • Established health and safety protocols, ensuring compliance with regulations and enhancing workplace safety.
  • Coordinated concession team, food preparation, and storeroom operations.

Manager

Chick-fill-A
08.2024 - 02.2025
  • Led team to enhance customer service experience and resolve operational challenges.
  • Implemented training programs to improve staff performance and retention rates.
  • Streamlined inventory management processes, reducing waste and optimizing supply chain efficiency.
  • Developed schedules for optimal staffing levels during peak hours to maintain service quality.
  • Fostered a culture of teamwork by organizing team-building activities and communication initiatives.

Sergeant of Correctional Officers

Texas Department of Criminal Justice
07.2015 - 09.2022
  • Worked closely with team members to deliver project requirements, develop solutions, and meet deadlines.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.

Cashier/ Jewelry sales associate

Sam’s Club
06.2014 - 07.2015
  • Provided excellent service to customers through active engagements and listening skills.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Welcome customers, offered to help locate items and suggested merchandise without being intrusive or pushy.

Education

High School Diploma -

Caprock High School
Amarillo, TX
06.2013

Skills

  • Attentive learner

  • Attention to detail

  • Interpersonal skills

  • Positive attitude

  • Time management

  • Basic computer skills

  • POS System

  • Issue resolution

  • Communication

  • Adaptivity

  • Punctuality

  • Team building

  • Trustworthiness

  • Dependability

  • Team leadership

  • Customer service

  • Decision-making

  • Complex Problem-solving

Certification

  • Certified - Sate Food Safety - Jan 6, 2024
  • certified - Food Safety - Jan 3, 2025
  • Certified - Texas alcoholic Beverage Commission - Jan 3, 2026

Timeline

Manager

Toot N Totum
02.2025 - Current

Manager

Chick-fill-A
08.2024 - 02.2025

Concessions Manager

Wonderland Amusement Park
02.2024 - 04.2025

Sergeant of Correctional Officers

Texas Department of Criminal Justice
07.2015 - 09.2022

Cashier/ Jewelry sales associate

Sam’s Club
06.2014 - 07.2015

High School Diploma -

Caprock High School

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