- Video Gaming
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Historical Exploration
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Saya Denesha
Acworth,GA
Summary
Professional case management specialist skilled in overseeing personal injury cases through all stages. Known for collaborative team efforts and achieving client-focused outcomes. Reliable in adapting to changing case dynamics, with strong organizational and problem-solving abilities.
Overview
9
9
years of professional experience
Work History
Case Manager
Northover Law Group, LLC
06.2023 - Current
- Facilitated communication between clients and attorneys for timely and efficient case progress.
- Served as a liaison between clients, attorneys, insurance companies, and other parties involved in personal injury cases – enhancing overall efficiency within the practice.
- Assisted in preparing legal documents such as pleadings or discovery requests, expediting the litigation process when necessary.
- Assisted clients in obtaining the medical care needed by coordinating appointments and transportation services as required.
- Managed and updated case files regularly, ensuring all relevant information was easily accessible by team members when needed.
- Managed a high volume of cases simultaneously, (200 Active Cases) ensuring each received proper attention and care.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Assistant Manager
BoxLunch
04.2021 - 06.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Equine Administrative Assistant
Picture Perfect Management Co
08.2019 - 01.2022
- Provide administrative decisions for the care of animals, to follow instructions as directed for health and safety of several horses, including being educated on the basics of maintaining outdoor and indoor activities
- Maintained clean stables for optimal horse health and safety standards.
- Monitored horse behavior closely, promptly addressing any issues or concerns to maintain their wellbeing.
Assistant Lab Technician
Heron Lakes Animal Hospital
06.2015 - 04.2017
- Job entailed cleanliness of the clinic as well as providing care and quick thinking to take care of animals that were boarding
- Being available during weekends to take care and medicate animals that were boarding or needed help as needed
- Implemented waste management strategies within the lab setting, reducing hazardous waste and promoting environmental responsibility.
Education
Bachelor's Degree - Criminal Justice
Kennesaw State University
Kennesaw12-2022
Some College (No Degree) - Criminal Justice
Dalton State College
East EllijaySome College (No Degree) - Forensic Science
Florida Gulf Coast University
Fort Myers, FLHigh School Diploma -
Coral Springs Charter School
Coral Springs01.2017
Skills
- Documentation proficiency
- Patient support
- Staff education and training
- Insurance regulations
- Microsoft Office & Adobe
- Problem solving
- Multitasking
- Research and facts collecting
- Attentive learner
- Attentive listener
References
- Dr. Abel Lera, Owner of Heron Lakes Animal Hospital, 954-344-4911
- Fernando Espinosa of Picture Perfect Management
Interests
Timeline
Case Manager
Northover Law Group, LLC
06.2023 - Current
Assistant Manager
BoxLunch
04.2021 - 06.2023
Equine Administrative Assistant
Picture Perfect Management Co
08.2019 - 01.2022
Assistant Lab Technician
Heron Lakes Animal Hospital
06.2015 - 04.2017
Bachelor's Degree - Criminal Justice
Kennesaw State University
Some College (No Degree) - Criminal Justice
Dalton State College
Some College (No Degree) - Forensic Science
Florida Gulf Coast University
High School Diploma -
Coral Springs Charter School
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