Matthew Bunch
Stafford,TX
Summary
Service orientated professional with extensive experience in managing schedules, providing administrative support and problem solving.
Overview
6
6
years of professional experience
Work History
Claim Benefit Specialist
CVS Pharmacy
11.2024 - Current
- Reviewed coverage details and benefit eligibility to support timely prescription access.
- Processed pharmacy benefit claims, resolving adjudication issues with accuracy and policy compliance.
- Investigated claim rejections, identifying root causes and correcting processing errors.
- Communicated benefit decisions clearly to members, pharmacies, and internal support teams.
Patient Services Coordinator
MD Anderson Cancer Hospital
11.2021 - 11.2024
- Managed referral requests, authorization follow-up, and appointment coordination for complex care plans.
- Coordinated patient registration, scheduling, and check-in workflows across oncology clinic visits.
- Communicated appointment details, preparation instructions, and care updates to patients and families.
- Verified insurance eligibility and updated demographic records in Epic with strong data accuracy.
Health Service Representative
Kelsey Seybold
05.2020 - 11.2021
- Verified insurance eligibility and updated demographic information for accurate patient account management.
- Resolved patient service issues by providing clear guidance on appointments, forms, and care access.
- Coordinated patient scheduling, referrals, and follow-up communications using electronic health records.
- Processed prior authorizations and routed requests to appropriate clinical and administrative teams.
Education
Associate of Science - Business Administration
Houston City College
Houston, TX05-2026
Skills
- Claims analysis
- Microsoft office
- Salesforce
- Epic
Timeline
Claim Benefit Specialist
CVS Pharmacy
11.2024 - Current
Patient Services Coordinator
MD Anderson Cancer Hospital
11.2021 - 11.2024
Health Service Representative
Kelsey Seybold
05.2020 - 11.2021
Associate of Science - Business Administration
Houston City College