Matthew Bunn

Manage and develop relationships with HVAC contractors by serving as a trusted resource for parts, supplies, residential equipment, and light commercial (LCU) equipment.
Work directly with customers to understand their needs, recommend products and equipment, and provide solutions based on application and job requirements.
Utilize 9 years of previous commercial HVAC field experience to provide customers with knowledgeable support when selecting parts, equipment, and system solutions.
Develop new business while maintaining and growing existing accounts through regular customer visits, relationship building, product knowledge, and dependable service.
Generate equipment quotes and assist contractors with residential and light commercial equipment selection, availability, pricing, and ordering.
Identify sales opportunities within existing accounts and work to increase customer engagement across parts, supplies, and equipment.
Coordinate with store, warehouse, equipment, and support teams to ensure customer orders and job requirements are handled accurately and efficiently.
Assist customers with identifying replacement parts and finding solutions for difficult or time-sensitive HVAC repair and installation needs.
Communicate new products, promotions, programs, and equipment offerings to customers and help them take advantage of opportunities that benefit their businesses.

Troubleshot, diagnosed, repaired, and maintained a variety of commercial HVAC systems, including chillers, rooftop units, commercial split systems, chilled-water systems, and air-to-air equipment.
Performed extensive chiller repairs and rebuilds, diagnosing mechanical, electrical, and refrigeration-related issues to verify proper operation.
Used a variety of troubleshooting techniques to identify equipment failures and determine appropriate repair solutions while minimizing customer downtime.
Repaired and serviced commercial rooftop and split systems, including compressors, motors, controls, electrical components, refrigeration circuits, and other system components.
Evaluated chilled-water systems to verify proper water flow, temperatures, pressures, controls, and overall system performance.
Tested and verified proper operation of air-to-air HVAC systems following repairs, maintenance, and equipment startup.
Performed system startups, operational checks, and performance testing to ensure equipment was operating safely, efficiently, and according to design.
Worked independently in commercial environments to diagnose complex HVAC problems and provide reliable, long-term solutions.
Communicated equipment condition, repair recommendations, and system issues with customers and facility personnel.
Maintained a strong focus on quality workmanship, safety, customer service, and getting equipment back online as quickly and reliably as possible.