Matthew Buzzo

• Regulated pricing, inventory count and supply during shift hours.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Trained new employees and delegated daily tasks and responsibilities.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Reset Aisles
• Maintain accurate count of money on hand
• Enforced company policies and regulations with employees.
• Established team priorities, maintained schedules and monitored performance.
• Managed overstocking, restocking and inventory control procedures
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• Medically Separated
• Performed day to day recruit duties
• received military training

• Passed SAFE exam
• Explained different types of loans pertaining to client situations.
• Fielded customer complaints and provided solutions.
• Explained very technical financial information to applicants in easy to understand language.

• Manage team of 3-5 individuals
• Close sales
• Obtain new appointments by going door to door
• Demonstrate product to customers (Kirby Home Care System)
• Set ambitious sales goals and motivated strong performance to keep team growing effectively.
• Led regular team meetings to keep sales personnel motivated with tips, techniques and relevant information.
• Kept accounts stocked with adequate inventory for expected sales demands.
• Trained, coached and mentored new sales associates for maximum performance.
• Negotiated contracts and sales terms with new and existing clients.
• Expanded company customer base and cemented market presence by implementing strategic sales plans.
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Accomplishments:

• Top new dealer in division
• Best month of 40 sales (Division record)
• Awarded top canvasser 3 times
• Awarded top dealer 4 Times
• Won three company vacation contests

• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
• Provided positive first impressions to welcome existing, new and potential customers.
• Processed product returns and assisted customers with other selections.
• Answered customer questions regarding sizing, accessories and proper care for merchandise.
• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

• Applied proper codes to invoices, files and receipts to keep records organized and easily searchable
• Assisted with month-end closing and reporting duties
• Email clients
• Entered data into general ledgers