Matthew Caldera-Cruz
Haltom City,Tx
Summary
Results-driven Warehouse Professional with over 5 years of experience in fulfillment center operations and team leadership. Proficient in optimizing warehouse processes, enhancing productivity, and managing inventory effectively while prioritizing safety and quality control. Expertise in training teams and implementing best practices with various material handling equipment to drive operational excellence.
Overview
8
8
years of professional experience
Work History
Material Handler 2
Omnicable
12.2024 - 12.2025
- Enhanced material movement by operating forklifts and pallet jacks efficiently.
- Maintained optimal inventory levels through timely restocking and accurate tracking.
- Streamlined loading and unloading processes, boosting operational efficiency across the warehouse.
- Conducted equipment inspections, ensuring safety standards and reducing operational downtime.
- Trained new hires on material handling procedures, reinforcing safety protocol adherence.
- Facilitated inventory transport to designated locations for improved accessibility.
- Packed items securely for shipment, ensuring quality during transit.
- Utilized hand-held scanners and logs for precise tracking of item movements.
Team Lead, Material Handler, Wire Department
Graybar
09.2023 - 10.2024
- Ensured warehouse security and compliance, enhancing overall safety standards.
- Streamlined shipment routing, optimizing loading operations to meet shipping specifications.
- Accurately compiled records of unfilled orders, facilitating efficient billing processes.
- Operated warehouse equipment safely, ensuring efficient material handling across operations.
- Received and stored materials according to management systems, maintaining inventory accuracy.
- Executed careful selection and packing of shipments, adhering to strict shipping requirements.
Team Lead, Warehouse Material Handler, Receiving
Graybar
01.2022 - 09.2023
- Achieved efficient shipping operations by leading loading and unloading activities.
- Ensured timely customer service by supervising shipment processing and accuracy.
- Lifted and relocated inventory, meeting all physical warehouse requirements.
- Operated warehouse equipment following manufacturer guidelines and safety protocols.
- Maintained a clean and orderly warehouse, performing daily safety inspections.
- Ensured compliance with DOT regulations and led Warehouse Steering Committee meetings.
Material Handler 2, Wire Department
Graybar
03.2020 - 12.2021
- Resolved issues between corporate teams and Fulfillment Center, enhancing process flow.
- Led daily department operations, achieving safety, quality, and productivity goals.
- Coordinated logistics for inbound and outbound shipments, ensuring compliance with carriers.
- Managed non-inventory goods flow using PIT equipment to optimize supply organization.
- Directed Regulated Waste Program, ensuring compliance and reducing environmental impact.
- Monitored robotic field health, coordinating dispatch for operational continuity.
Front End Bagger
Publix
01.2018 - 01.2019
- Achieved high customer satisfaction by resolving inquiries through various channels.
- Reduced response times by streamlining support processes, enhancing overall efficiency.
- Identified customer interaction trends to inform effective service strategies.
- Enhanced customer engagement through targeted, personalized communication initiatives.
- Maintained professionalism under pressure during conflict resolution in high-stress situations.
Education
High School Diploma -
McArthur High School
Florida Gardens, FL05.2018
Skills
- Product Packaging
- Safety oversight
- Quality Control
- Strong organizational abilities
- Forklifts Operation
- Logistics software proficiency
- Inventory Control
- Efficiency in high-pressure situations
- Process Improvement
- Operation Process Tools
- Strategic issue analysis
- Order processing
- Meticulous attention to detail
- Effective team collaboration
- Customer service
Timeline
Material Handler 2
Omnicable
12.2024 - 12.2025
Team Lead, Material Handler, Wire Department
Graybar
09.2023 - 10.2024
Team Lead, Warehouse Material Handler, Receiving
Graybar
01.2022 - 09.2023
Material Handler 2, Wire Department
Graybar
03.2020 - 12.2021
Front End Bagger
Publix
01.2018 - 01.2019
High School Diploma -
McArthur High School