Rachel Harnisch
Mesa,AZ
Summary
Personable and reliable individual with strong work ethic and attention to detail. Possesses foundational knowledge in warehouse operations and logistics, coupled with skills in inventory management and equipment operation. Committed to ensuring efficient and accurate material handling to support organizational goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Material Handler 2+
Dexcom Inc.
Mesa, AZ
07.2025 - 02.2026
- Managed daily intake of materials packages and finished goods to ensure inventory accuracy.
- Assessed material specifications and processed necessary ERP transactions to maintain inventory integrity.
- Managed material handling processes, including unloading, loading, and storage, utilizing powered forklifts and equipment for optimal inventory control.
- Executed order picking, packing, and delivery of materials and chemicals to staging and production areas.
- Assisted in conducting thorough cycle counts, identifying discrepancies, and maintaining accurate stock levels.
- Executed inventory transportation to designated locations, ensuring efficient distribution.
- Organized and packed items into designated containers for efficient shipment.
- Executed tasks using Microsoft Excel, Word, and Outlook to support daily business operations and communication.
- Utilized foundational database knowledge to support effective implementation and management of ERP systems like Oracle and SAP Apex.
- Utilized forklifts and pallet jacks to streamline inventory management and enhance operational efficiency.
- Utilized strong written and verbal English communication abilities to facilitate effective collaboration and problem-solving.
- Coordinated the supply chain process to maintain adequate stock of approved materials and PPE across departments.
- Achieved efficient material movement by expertly operating pallet jacks, U-boats, push carts, and long beds. Improved warehouse workflow by collaborating with team members to ensure timely loading and unloading of shipments. Contributed to a safer work environment through adherence to equipment safety standards.
Medical Logistics Technician
HonorHealth
Scottsdale, AZ
01.2025 - 07.2025
- Ensured compliance with regulatory standards by maintaining accurate records of controlled substances storage and distribution.
- Managed vendor relationships to ensure timely delivery of high-quality medical supplies and equipment.
- Collaborated with clinical staff to assess inventory needs, ensuring appropriate stock levels were maintained at all times.
- Enhanced communication and collaboration among team members by implementing regular meetings to discuss challenges, successes, and opportunities for improvement.
- Provided excellent customer service to internal departments by quickly addressing inquiries related to supply availability or order status.
- Assisted in emergency response efforts by coordinating the rapid deployment of necessary medical supplies.
- Conducted regular audits of supply levels, identifying areas for improvement in inventory management practices.
- Trained new team members on logistics procedures, contributing to a well-prepared and cohesive workforce.
- Improved inventory management by implementing a barcode tracking system for medical supplies.
- Optimized space utilization within storage facilities through strategic arrangement of products according to size, weight, or frequency of use.
- Maintained a clean and organized storage area, promoting efficiency while complying with safety guidelines.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- PRN( when needed )
JP Morgan Chase
Adecco
Tempe, AZ
04.2024 - 01.2025
- Temp/seasonal
- Executed data entry tasks within OnBase system to ensure accurate record-keeping.
- Contributed to team meetings focused on project progress and collaborative problem-solving to enhance overall performance.
- Executed comprehensive quality checks on completed documents, ensuring high standards of accuracy and detail.
- Protected sensitive information by maintaining confidentiality and adhering to established company policies and regulations.
- Accurately processed a high volume of documents within strict deadlines, ensuring timely delivery to clients.
- Coordinated interdepartmental efforts to streamline data entry and enhance report generation processes.
- Worked effectively in fast-paced environments.
Customer Service Representative
Walmart
Mesa, AZ
08.2022 - 03.2024
- Processed customer payments and maintained cash register accuracy, contributing to overall store efficiency.
- Cultivated a welcoming atmosphere by providing friendly greetings and outstanding service to customers.
- Demonstrated exceptional interpersonal skills while managing high-volume customer interactions daily.
- Achieved a well-organized and clean shopping environment through effective cleaning and stocking practices. Enhanced customer satisfaction by ensuring product availability and accessibility. Improved store efficiency by streamlining restocking processes.
- Assisted in bagging and scanning items for efficient checkout processes. Supported team members in maintaining organized workstations. Contributed to a positive customer experience through attentive service.
- Conducted price checks to verify accuracy of pricing information. Supported team in maintaining competitive pricing strategies. Assisted in identifying discrepancies in pricing data.
- Delivered exceptional service experiences to ensure customer happiness and retention.
- Executed daily functions of stocking system, facilitating timely restocking and organization of inventory.
- Streamlined staff scheduling and inventory oversight on sales floor to support seamless operations and customer satisfaction.
- Monitored and organized associates' break and lunch times to ensure compliance with company policies.
- Utilized data-driven insights to accurately locate and address key challenges.
- Achieved project completion ahead of deadlines through effective team management. Enhanced operational efficiency by streamlining processes and communication. Drove project success by aligning team efforts with strategic objectives.
- Implemented Vick pin solutions to enhance operational efficiency.
- Oversaw drop and fill processes for tills and self-checkouts to enhance operational efficiency. Coordinated with team members to streamline checkout procedures. Fostered a customer-centric environment by ensuring smooth transaction flows.
- Developed and implemented communication protocols to streamline information flow.
- Escalated issues to management for timely resolution.
- Assisted customers with inquiries through phone communication. Provided solutions to customer issues effectively. Supported team in maintaining high satisfaction levels.
- Processed bill payments accurately and efficiently. Assisted customers with payment inquiries and issues. Maintained organized records of transactions.
- Achieved high customer satisfaction by delivering prompt money order services. Improved transaction accuracy through meticulous attention to detail in money order processing. Enhanced operational efficiency by optimizing money order workflows.
- Oversaw money transfer operations to enhance service delivery. Coordinated with financial institutions to streamline fund reception. Developed strategies to improve transaction accuracy and speed.
- Operated cash register and accurately processed payments, returns, and exchanges.
- Conducted comprehensive opening and closing activities, encompassing cash handling, inventory management, and thorough cleaning protocols.
- Provided excellent customer service by greeting customers and offering assistance.
- Managed customer payment processing, ensuring accuracy with cash, credit cards, and checks to enhance transaction efficiency.
- Managed data entry operations, maintaining high standards of accuracy and attention to detail.
Education
High School Diploma -
Student Choice High School
Mesa, AZ01-2023
High School Diploma - Logistics And Supply Chain Management
Maricopa Community Colleges, Mesa Community College
Mesa, AZ05-2029
Skills
- Material handling
- Order picking
- Heavy lifting
- Warehouse operations
- Attention to detail
- Shipping and receiving / Loading and unloading
- Pallet jack operation
- Inventory / reporting
- Manufacturing
- Cycle counts
- Delivery tracking
- POS systems
- Material transactions
- Order picking and processing
- Wrapping and boxing
- Labeling and boxing
- Materials sorting
- Problem-solving
- Team collaboration
- MS office
- Time management
- Customer service
- Product packaging
- Hazardous materials
- Chemical handling proficiency
- Hazardous chemicals
- Microsoft Excel
- Microsoft Word
- data entry/ accuracy
- oracle, apex, teams
- (erp) & (wms)(sap)
- Error identification
- Adaptability and flexibility
Certification
- First Aid Certification May 2026
- CPR Certification May 2026
- Driver's License
Languages
English
Timeline
Material Handler 2+
Dexcom Inc.
07.2025 - 02.2026
Medical Logistics Technician
HonorHealth
01.2025 - 07.2025
JP Morgan Chase
Adecco
04.2024 - 01.2025
Customer Service Representative
Walmart
08.2022 - 03.2024
High School Diploma -
Student Choice High School
High School Diploma - Logistics And Supply Chain Management
Maricopa Community Colleges, Mesa Community College