Matthew Caldwell
San Antonio
Summary
Hardworking and motivated professional who enjoys working in a team environment. Always eager to learn, grow, and develop strong leadership skills.
Overview
4
4
years of professional experience
Work History
Team Member
Peter Piper Pizza Inc
San Antonio, TX
06.2022 - Current
- Delivered exceptional customer service, ensuring satisfaction and fostering repeat business.
- Collaborated with team members to maintain cleanliness and organization in dining areas.
- Operated kitchen equipment effectively, adhering to safety protocols and food standards.
- Assisted in training new staff on operational procedures and customer interaction techniques.
- Streamlined order processing, reducing wait times through improved communication with kitchen staff.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Addressed and resolved customer complaints in polite and professional manner.
Server
Olive Garden Restaurant
San Antonio, TX
04.2024 - 08.2024
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Managed multiple tables efficiently, maintaining high service standards during peak hours.
- Trained new servers on restaurant procedures and customer interaction techniques.
- Maintained cleanliness and organization of dining area, adhering to health regulations.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Mathematics Education
Schreiner University
Kerrville, TX05-2027
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Collaboration and teamwork
- Leadership qualities
- Goal setting and achievement
- Complex Problem-solving
- Relationship building
- Training and mentoring
Timeline
Server
Olive Garden Restaurant
04.2024 - 08.2024
Team Member
Peter Piper Pizza Inc
06.2022 - Current
Mathematics Education
Schreiner University