Matthew Caldwell
San Antonio
Summary
Energetic professional with several years of experience in industry. Punctual employee dedicated to following safety procedures and protocols to avoid mishaps. Considered valuable and hardworking employee by supervisors and peers.
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Team Leader
Peterpiperpizza
San Antonio
09.2025 - Current
- Led team members in daily operations and service standards.
- Trained new staff on procedures and customer service skills.
- Coordinated staff schedules to ensure adequate coverage during peak hours.
- Assisted in resolving customer complaints and providing solutions promptly.
- Organized team meetings to discuss goals and share feedback regularly.
- Maintained cleanliness and safety standards throughout the restaurant area.
- Offered training and support to keep team members motivated and working toward objectives.
Server
Olive Garden
San Antonio
11.2024 - 08.2025
- Provided excellent customer service to enhance dining experiences.
- Assisted guests with menu selections and dietary preferences.
- Delivered food and beverages promptly to tables.
- Collaborated with kitchen staff to ensure order accuracy.
- Resolved customer complaints to ensure satisfaction during visits.
Party Host
Pump It Up
San Antonio
05.2023 - 01.2024
- Organized themed parties for children, ensuring fun and engaging activities.
- Facilitated smooth party flow by coordinating with parents and children.
- Supervised safety protocols during playtime to maintain a secure environment.
- Assisted in setup and breakdown of party areas, including decorations and equipment.
- Interacted with guests to enhance their experience and provide excellent service.
Education
Bachelor of Arts - Mathematics
Schreiner University
Kerrville, TX 08.2024 - 04.2026
Skills
- Team leadership
- Customer service
- Problem resolution
- Schedule coordination
- Effective communication
- Time management
- Team supervision
- Leadership
Accomplishments
- Alpha Chi Honors society member
- Sigma Alpha Chi member
- Presidents list and Dean list
References
References available upon request.
Timeline
Team Leader
Peterpiperpizza
09.2025 - Current
Server
Olive Garden
11.2024 - 08.2025
Bachelor of Arts - Mathematics
Schreiner University
08.2024 - 04.2026
Party Host
Pump It Up
05.2023 - 01.2024