Matthew Carlson

• Analyzed data collected during inspections for trends that could lead to improved housing quality standards.
• Investigated complaints from tenants about living conditions in rental units and took necessary action when appropriate.
• Issued notices of violations to landlords or property owners who failed to meet code requirements.
• Participated in regular meetings with local government officials to discuss current housing policies and regulations.
• Performed re-inspections of previously cited violations until satisfactory resolution was achieved.
• Conducted follow-up visits at inspected sites after completion of corrective actions taken by property owners.
• Maintained records of all inspections conducted including photographs, notes, drawings and other relevant information.
• Identified potential safety hazards in dwellings and reported them to the relevant authorities.
• Inspected residential properties for compliance with building codes and local ordinances.
• Documented inspection results using digital cameras, detailed reports, diagrams and sketches.
• Conducted visual inspections of exterior housing components, such as foundations, roofs, walls, doors and windows.
• Effectively inspected many homes, and accurately delivered reports for each home inspection.
• Conducted inspections of buildings, equipment and grounds for deficiencies and evaluated for potential health, safety and code violations.
• Analyzed data related to comparable sales in the area to establish accurate market values for properties.
• Entered property data into computer system and checked values against similar properties.

U.S. Customs and Border Protection Officer, Series 1895, Grade 12. From 03/16/09 to present my duties and skills have consisted of having knowledge of laws, rules, regulations, programs, and procedures concerning import/export of merchandise, cargo, or personal possessions to the United States. Displayed excellent interview skills and interrogation techniques while maintaining a professional attitude. Have extensive experience with investigations and investigative techniques. Have worked constantly with sensitive information and disclosures to other government agencies. Constantly trained on PII and proper procedures for handling sensitive information and maintain proper privacy for individuals and businesses at all times. Have handled classified and various government information and am fully aware of the rules and regulations. Can apply knowledge of immigration/commercial/customs/federal/state law and the policies and procedures for their application in a passenger and cargo environment. Also, apply knowledge and certification of the personal search policy. Can communicate effectively and maintain professionalism in a diverse and dynamic work environment while recognizing cultural differences. Have processed inbound land passengers in passenger primary, soft, and hard secondary. Have been trained in the Cargo/Commercial environment. Am X-Ray/ZBV trained and a certified operator. Also a LVUS trained and certified operator. Have processed private and commercial airplanes at St. Clair County International Airport. Responded to armed and dangerous/SOS alarms. Knowledge and working experience of computer systems and background checks - VPC, ACE, AES, ACS, TECS(CMAX), ECAA, ATS, CIS, CLAIMS, CCD, SEVIS, ENFORCE, SIGMA, PRIDE, US VISIT, US ARRIVAL, US PEDESTRIAN. Have experience and knowledge regarding arrests, seizures, and extensive report writing. Extensive knowledge concerning securing persons, property, or areas. Am very good with negotiations as well. Performed enforcement operations such as pre-primary roving, primary trunk checks, outbound enforcement and fourteen point vehicle examinations. Knowledge of processing radiation alerts and meta data. Have knowledge and used job related and NII tools - RIID, PRD, Buster, X-ray van. Also applied knowledge of basic computer systems such as Microsoft Word, Access, Excel, and Powerpoint. Performed spot vehicle duties which follow port runners in the event of one. Proficient in firearms. Handle large amount of data as well as work well under pressure and work well with others. Driven and results oriented. Willingness to learn and can learn quickly and efficiently. I enjoy working with others and doing group assignments. I have also received numerous Joint Award Committee awards for work performance and on the spot awards.

• Established and maintained good relations with customers, vendors and transport companies.
• Used pallet jacks to move items to and from warehouse locations.
• Recognized defective material and reported issues to management.
• Staged and sorted multiple types of products for loading.
• Loaded trucks for outbound orders and unloaded trucks for inbound orders.
• Kept work areas clean, neat and organized for optimal productivity and worker safety.
• Read orders to obtain item numbers and located merchandise in bins or on shelves.
• Demonstrated great teamwork skills with staff members involved in production and transport.
• Packaged items with appropriate materials to prevent damage during shipping.
• Printed accurate labels and applied to boxes, crates and containers prior to shipment.
• Stacked, organized and palletized packages for efficient storage and movement.
• Packed products into designated boxes, taking care to protect items from damage or shifting during transport.