Matthew Carozza
Charlotte,NC
Summary
Dynamic Field Engineer with NRP Group, skilled in project management and relationship building. Delivered high-quality services, ensuring on-time project completion while enhancing client satisfaction. Proven ability to assess safety procedures and implement solutions, fostering a collaborative team environment. Committed to quality assurance and effective communication in fast-paced settings.
Overview
9
9
years of professional experience
Work History
Field Engineer
NRP Group
05.2024 - Current
- Monitored construction methods and installations, inspection and testing processes.
- Delivered high-quality field services, ensuring all projects were completed on time and within budget constraints.
- Conducted thorough site assessments to identify potential hazards, ensuring a safe working environment for all personnel involved in field operations.
- Established rapport with clients by maintaining open lines of communication and addressing concerns promptly and professionally.
- Managed multiple projects simultaneously, demonstrating strong organizational skills and adaptability under pressure.
- Prepared documentation that would be used in requests for proposal.
- Assessed processes to assure that construction progressed as scheduled and met contract specifications.
- Identified major issues that could arise and provided solutions for these problems.
- Managed team in troubleshooting efforts that alleviated errors.
- Observed construction methods and installations, inspection and testing processes to maintain consistent progress.
- Served as liaison between site engineering team and field to coordinate work in accordance with design and construction documents.
- Enhanced client satisfaction by providing timely and accurate technical support for complex issues.
Valet Parking Manager
First Class Valet Parking
05.2021 - 08.2024
- Addressed any personnel issues or conflicts promptly, fostering a positive work atmosphere among team members.
- Maintained a clean, organized, and professional working environment for both employees and guests alike.
- Monitored inventory of supplies such as uniforms, ticketing materials, and other essential items to maintain optimal stock levels for daily operations.
- Worked closely with local law enforcement agencies when incidents occurred on property involving vehicles or guests under our supervision.
- Managed daily cash handling, ensuring accurate accounting of transactions and minimizing discrepancies.
- Streamlined valet service efficiency by implementing new training protocols for staff members.
- Resolved customer complaints or problems to decrease escalation issues to corporate.
Restaurant Server Part Time
Wood and Fire Restaurant
04.2016 - 05.2023
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
Education
MBA - Business
Johnson And Wales University
Providence, RI05-2024
Bachelor of Science - Business Administration And Management
Johnson And Wales University
Providence, RI05-2023
Skills
- Field data collection
- Relationship building
- Field production
- Team communication
- Safety procedures
- Project management
Affiliations
- Kappa Sigma Fraternity
Languages
English
Native or Bilingual
Spanish
Professional Working
Interests
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
Timeline
Field Engineer
NRP Group
05.2024 - Current
Valet Parking Manager
First Class Valet Parking
05.2021 - 08.2024
Restaurant Server Part Time
Wood and Fire Restaurant
04.2016 - 05.2023
MBA - Business
Johnson And Wales University
Bachelor of Science - Business Administration And Management
Johnson And Wales University
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