Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Carter

Weymouth,MA

Summary

I am eager to explore how my sales abilities can thrive in a setting that aligns more closely with my love for music and performing. As a seasoned touring musician proficient in various instruments such as guitar, bass, drums, piano and DJ'ing I bring a unique set of skills to the table. Having previously worked at Sam Ash in NYC a decade ago I am now equipped with even more experience and readiness to embrace a fresh challenge and career path.

Overview

2
2
years of professional experience

Work History

Pro Audio Sales/Classic Tech

Guitar Center
Braintree, MA
12.2022 - Current
  • Recognized by management for providing exceptional customer service.
  • Completed day-to-day duties accurately and efficiently.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Operated a variety of machinery and tools safely and efficiently.
  • Completed routine maintenance and repair.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Achieved cost-savings by developing functional solutions to problems.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Key Holder

GameStop
Braintree, MA
06.2022 - 12.2022
  • Tracked stock movement to ensure availability of merchandise for customers.
  • Participated in training sessions on topics such as customer service techniques and loss prevention strategies.
  • Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
  • Verified accuracy of register tills at beginning and end of shift.
  • Assisted customers with product selection and resolving complaints.
  • Reconciled daily sales receipts against cash drawer for accuracy.
  • Performed daily banking duties such as deposits and withdrawals of funds from registers.
  • Organized backroom storage areas to maximize efficiency of space utilization.
  • Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly.
  • Provided customer service including cashiering, merchandising and restocking shelves.

Education

High School Diploma -

Brockton High School
Brockton, MA
06-2012

Skills

  • Data Entry
  • Supervision and leadership
  • Networking
  • Organization
  • Self-Directed
  • Microsoft Office
  • Teamwork and Collaboration
  • Organization and Time Management
  • Analytical
  • Troubleshooting
  • Communication
  • Flexible and Adaptable
  • Cultural Awareness
  • Recordkeeping
  • Computer Skills
  • Problem Resolution
  • Dependable and Responsible

Timeline

Pro Audio Sales/Classic Tech

Guitar Center
12.2022 - Current

Key Holder

GameStop
06.2022 - 12.2022

High School Diploma -

Brockton High School
Matthew Carter