Matthew Carter
Weymouth,MA
Summary
I am eager to explore how my sales abilities can thrive in a setting that aligns more closely with my love for music and performing. As a seasoned touring musician proficient in various instruments such as guitar, bass, drums, piano and DJ'ing I bring a unique set of skills to the table. Having previously worked at Sam Ash in NYC a decade ago I am now equipped with even more experience and readiness to embrace a fresh challenge and career path.
Overview
2
2
years of professional experience
Work History
Pro Audio Sales/Classic Tech
Guitar Center
Braintree, MA
12.2022 - Current
- Recognized by management for providing exceptional customer service.
- Completed day-to-day duties accurately and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Operated a variety of machinery and tools safely and efficiently.
- Completed routine maintenance and repair.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Achieved cost-savings by developing functional solutions to problems.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Key Holder
GameStop
Braintree, MA
06.2022 - 12.2022
- Tracked stock movement to ensure availability of merchandise for customers.
- Participated in training sessions on topics such as customer service techniques and loss prevention strategies.
- Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
- Verified accuracy of register tills at beginning and end of shift.
- Assisted customers with product selection and resolving complaints.
- Reconciled daily sales receipts against cash drawer for accuracy.
- Performed daily banking duties such as deposits and withdrawals of funds from registers.
- Organized backroom storage areas to maximize efficiency of space utilization.
- Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly.
- Provided customer service including cashiering, merchandising and restocking shelves.
Education
High School Diploma -
Brockton High School
Brockton, MA06-2012
Skills
- Data Entry
- Supervision and leadership
- Networking
- Organization
- Self-Directed
- Microsoft Office
- Teamwork and Collaboration
- Organization and Time Management
- Analytical
- Troubleshooting
- Communication
- Flexible and Adaptable
- Cultural Awareness
- Recordkeeping
- Computer Skills
- Problem Resolution
- Dependable and Responsible
Timeline
Pro Audio Sales/Classic Tech
Guitar Center
12.2022 - Current
Key Holder
GameStop
06.2022 - 12.2022
High School Diploma -
Brockton High School