Matthew Castellano
Summary
Top-performing sales representative with a proven track record of exceeding targets and building strong customer relationships. Achieved over $1.7 million in sales within 14 months through effective communication and crisis management.
With a background in first responder and public safety, I thrive in high-pressure environments and bring a strong sense of discipline, situational awareness, and service. I am eager to leverage these skills in a sales role, continue developing professionally, and contribute to organizational success through integrity, dedication, and a commitment to exceptional customer service and results.
Overview
3
3
years of post-secondary education
18
18
years of professional experience
Work History
Sales Representative
Weathertite Windows
Tampa, FL
05.2025 - Current
- Achieved top 4 closing percentage among all sales representatives in the company.
- Sold over 1.7 million dollars in 14 months
- Conducted in-home consultations to assess homeowners’ needs and recommended customized window and door solutions, enhancing customer satisfaction.
- Generated detailed proposals, explained product features and benefits, and negotiated contracts, leading to successful sales closures.
- Consistently rank among the company’s top-performing sales representatives with one of the highest closing percentages.
- Build long-term relationships with customers through exceptional service, follow-up, and project communication.
- Coordinate with project managers, permitting departments, and installation teams to ensure projects are completed accurately and on schedule.
- Stay current on Florida building codes, hurricane impact requirements, and industry products to provide expert guidance.
- Managed entire sales process from lead generation and consultation to contract execution and post-installation follow-up, ensuring seamless customer experience.
Firefighter
F.D.N.Y
New York
12.2016 - 05.2021
- Responded to emergency calls and executed fire suppression tactics.
- Operated firefighting equipment and tools during emergencies and training exercises.
- Conducted fire inspections and identified potential hazards in buildings.
- Assisted in rescue operations to save lives in various emergency situations.
- Collaborated with team members to develop effective firefighting strategies.
- Participated in community outreach programs to educate the public on fire safety.
- Maintained equipment and ensured readiness for immediate response at all times.
Police Officer
N.Y.P.D
New York
07.2011 - 12.2015
- Responded to emergency calls and assessed situations for public safety.
- Conducted traffic stops and issued citations for violations of laws.
- Collaborated with community members to build trust and gather information.
- Prepared detailed reports documenting incidents and investigations.
- Engaged in proactive patrols to deter crime in assigned areas.
- Provided assistance and support during community events and programs.
- Testified in court regarding investigations and evidence collected.
Utility Worker
Con Edison
New York, New York
03.2008 - 05.2010
- Operated equipment to assist in utility maintenance and repairs.
- Conducted routine inspections of tools and safety gear for compliance.
- Collaborated with team members to ensure efficient workflow on site.
- Followed safety protocols to maintain a secure work environment.
- Assisted in the installation of utility infrastructure as needed.
- Removed debris and hazardous materials from work areas to ensure safety. Removed debris and hazardous materials regularly.
Education
Associate - Emergency Management
Penn Foster College
Scottsdale, AZ 09.2008 - 08.2011
St Joseph By The Sea High School
Staten Island, NYSkills
Highly motivated and dependable professional with a strong work ethic and a positive, outgoing personality
Passionate about learning, growing, and continuously improving both personally and professionally
Known for building strong relationships, communicating effectively, and working well with individuals from all backgrounds
Eager to expand sales expertise, develop new skills, and contribute to the success of an organization through dedication, integrity, and a commitment to delivering exceptional customer service and results
Timeline
Sales Representative
Weathertite Windows
05.2025 - Current
Firefighter
F.D.N.Y
12.2016 - 05.2021
Police Officer
N.Y.P.D
07.2011 - 12.2015
Associate - Emergency Management
Penn Foster College
09.2008 - 08.2011
Utility Worker
Con Edison
03.2008 - 05.2010
St Joseph By The Sea High School