Matthew Cicchetto
Chesapeake,VA
Summary
Detail-oriented professional with extensive experience in coordinating fire support operations and maintaining situational awareness in high-stress environments. Strong problem-solving skills and adaptability contribute to increased operational readiness and effective training of junior personnel.
Overview
9
9
years of professional experience
Work History
Fire Direction Control Specialist
United Sates Army
2022.09 - Current
- Coordinated fire support operations, ensuring timely and accurate artillery targeting.
- Analyzed incoming data to provide precise targeting solutions for operational units.
- Developed and maintained fire direction procedures to enhance unit efficiency and effectiveness.
- Trained junior personnel on fire direction systems and operational protocols, fostering skill development.
- Implemented system upgrades that improved the accuracy of artillery fire direction calculations.
- Increased operational readiness with thorough equipment maintenance, inspections, and repairs.
- Set up antennas and power generators to support communications.
- Maintained field vehicles in good working order.
- Assisted with real-time intelligence collection by conducting field reconnaissance operations.
- Completed inspections and any basic repair need to uphold strict performance standards.
- Established secure and stable communication links with team members.
- Ensured accurate target acquisition by meticulously analyzing target information and location data.
- Maintained situational awareness during high-stress situations, enabling rapid decision-making under pressure.
Administrative Clerk
United States Marine Corps Reserve
2017.06 - 2022.09
- Managed scheduling and coordination of training sessions for personnel.
- Processed and maintained accurate records of service members' documentation.
- Developed efficient filing systems to improve accessibility of information.
- Assisted in preparation of reports, ensuring compliance with military standards.
- Trained new clerical staff on administrative procedures and software tools.
- Entered data into system and updated customer contacts with information to keep records current.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Input data and processed system change to generate accurate reports.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
- Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
- Helped maintain a positive office atmosphere with proactive conflict resolution and team-building efforts.
- Contributed to project success by providing administrative support to various teams as needed.
- Managed daily mail distribution for both internal employees and external customers or clients.
- Edited documents to keep company materials free of grammar errors.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Assisted with onboarding of new employees.
- Edited and proofread documents for accuracy and completeness.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Enhanced office efficiency by streamlining filing systems, ensuring quick and accurate retrieval of documents.
- Increased office accessibility, organized workspace to accommodate needs of all employees, ensuring comfortable and inclusive environment.
- Streamlined document management, implemented digital filing system that improved access and security.
- Improved customer service with prompt and accurate handling of inquiries, contributing to positive office environment.
Education
High School Diploma -
Grassfield High School
Chesapeake, VASkills
- Time management
- Team leadership
- Active listening
- Collaborative teamwork
- Continuous learning mindset
- GPS navigation expertise
- Military communication protocols
- Multitasking proficiency
- Stress tolerance
- Operating communication systems
- Maintaining accountability
- Teamwork and collaboration
- Attention to detail
- Leadership skills
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Situational awareness
- Radio operation
- Map reading mastery
- Professionalism
- Adaptability
Timeline
Fire Direction Control Specialist
United Sates Army
2022.09 - Current
Administrative Clerk
United States Marine Corps Reserve
2017.06 - 2022.09
High School Diploma -
Grassfield High School