Matthew Citrone
Reading,Pa
Summary
Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance.
Overview
10
10
years of professional experience
Work History
Operations Manager
Mayhem’s Cafe
07.2024 - Current
- Implement best practices for a boardgame Cafe under start up circumstances
- Implement community events to drive sales and community engagement
Contractor
Arethusa Designs
01.2017 - Current
- Freelance on larger scale events undertaking a management or oversight role to ensure best practices.
- Kept site work safe and in line with budget, schedule, and applicable building codes.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Media Production Manager
Wilson School District
09.2015 - 08.2024
- Setup stage and video broadcast productions
- Streamed to multiple self hosted servers via Wowza and other smaller RTMP based servers.
- Produced a number of videos for district use and publicity
- Built and dispatched live sound/video systems into the field
- Planned and executed large scale events for the district and crowds in excess of 5000 people
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
- Resolved issues quickly to maintain productivity goals.
Education
Bachelor’s Degree - Communication, Specification in Broadcasting
Millersville University
Skills
- Adobe Suite Programs
- OBS
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Employee relations and conflict resolution
- Staff training
- Client relationships
- Live Production
Timeline
Operations Manager
Mayhem’s Cafe
07.2024 - Current
Contractor
Arethusa Designs
01.2017 - Current
Media Production Manager
Wilson School District
09.2015 - 08.2024
Bachelor’s Degree - Communication, Specification in Broadcasting
Millersville University