Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Clemens

Myrtle Beach,SC

Summary

Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.

Overview

5
5
years of professional experience

Work History

Sustain Coastal Eco-Rep

Coastal Carolina
08.2024 - Current
  • Demonstrated excellent communication skills, both verbal and written, when interacting with customers and colleagues
  • Successfully managed multiple projects simultaneously while maintaining high standards of performance
  • Delivered clear and concise presentations and proposals to educate and engage audiences
  • Represented organization at public meetings, conferences, and trade shows

Supervisor

American Pool
04.2020 - 08.2024
  • Conducted employee evaluations and documented overall progress
  • Worked closely with upper management to develop strategies for improving operational efficiency within the department
  • Communicated employee, customer and workplace needs to managers
  • Received product deliveries and moved materials to designated workplace locations
  • Inspected work environment for health and safety hazards and reported findings to manager
  • Created detailed reports summarizing daily operations, progress towards objectives, and potential areas of improvement

Food Service Worker

Four Seasons Diner
05.2020 - 06.2023
  • Maintained cleanliness of work area including counters, tables, shelves, grills, fryers, ovens and refrigeration equipment
  • Handled cashier duties, maintaining accuracy of monies received or exchanged
  • Successfully handled multiple tasks simultaneously while maintaining accuracy throughout the shift
  • Demonstrated ability to provide excellent customer service by taking orders, serving meals, and addressing complaints
  • Developed strong interpersonal skills while interacting with customers and coworkers in a fast-paced environment
  • Restocked shelves and display cases with food items
  • Delivered food orders to customers in a timely manner
  • Consistently provided efficient service by anticipating customer needs before being asked
  • Operated cash registers accurately and efficiently during transactions
  • Performed daily closing tasks by washing dishes, packing and refrigerating leftovers, and mopping floor

Education

Bachelor of Arts (B.A.) - Sustainability

Coastal Carolina University
Conway, SC
05.2027

High School Diploma - undefined

Toms River East HS
06.2023

Skills

  • Exceptional customer service
  • Multitasking
  • Order accuracy
  • Food safety practices
  • Tableside etiquette
  • Food station setup
  • Team oriented
  • High volume dining
  • Quick learner
  • Flexible schedule

Timeline

Sustain Coastal Eco-Rep

Coastal Carolina
08.2024 - Current

Food Service Worker

Four Seasons Diner
05.2020 - 06.2023

Supervisor

American Pool
04.2020 - 08.2024

High School Diploma - undefined

Toms River East HS

Bachelor of Arts (B.A.) - Sustainability

Coastal Carolina University

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Matthew Clemens