Matthew Clements
Shelbyville,IN
Summary
Skilled Retail Associate with a background in customer service, inventory management, and sales. Exemplary abilities include listening to customers' needs, and recommending suitable products accordingly. I have consistently maintained positive customer relations and contributed to boosting the store's reputation through high-quality service.
Overview
1
1
year of professional experience
Work History
Retail Associate
Nike Factory Outlet
Edinburgh, IN
05.2023 - 08.2024
- Conducted inventory audits to prevent stock discrepancies.
- Assisted customers in finding products, answered questions, and made product recommendations.
- Conducted product demonstrations to highlight features and benefits, enhancing customer engagement.
- Updated customer information in the database system when necessary.
- Helping customers get the product they wanted, and would even help with the final price, trying to get the customer the satisfaction of discounts for an item.
- Participated in promotional activities such as setting up displays or distributing marketing materials.
Education
BBA - Business Administation
Ball State University
Muncie, IN05-2027
High School Diploma -
Southwestern High School
Shelbyville, IN05-2023
Skills
- Customer service
- Inventory management
- Visual merchandising
- Sales analysis
- Data entry
- Problem solving
- Effective communication
- Team collaboration
- Reliability
- Product merchandising
Affiliations
- Currently an active member of the Alpha Tau Omega Chapter at Ball State and in several different committees for the chapter helping make sure everything runs smoothly.
- I grew up playing a few different sports my whole life teaching me how to work in teams and the importance of good communication.
- Being able to juggle sports, school, and even work taught me a great deal of time management, organization, and how to effectively get things done in a timely manner.
Timeline
Retail Associate
Nike Factory Outlet
05.2023 - 08.2024
BBA - Business Administation
Ball State University
High School Diploma -
Southwestern High School
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