Matthew Clinger
Apollo,Pennsylvania
Summary
Dedicated employee with customer service skills. Willing to relocate in order to pursue a career path. Team player and eager to learn in order to be the best for your company.
Overview
2
2
years of professional experience
Work History
Delivery Associate
Levins Furniture
03.2022 - 01.2023
- Delivered packages to customer doorsteps and business offices.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
- Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
- Adapted quickly to changing conditions during inclement weather or unexpected road closures, rerouting effectively while minimizing delays.
- Kept customers informed of any delays or issues with their deliveries, offering solutions when possible.
- Developed strong relationships with regular clients, personalizing interactions to enhance overall experience.
- Maintained accurate records of all completed deliveries, ensuring proper documentation for billing purposes.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Assembled furniture in a timely matter.
Rental Equipment Laborer
Stanfords Home Center
04.2021 - 04.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Cleaned and performed maintenance on rented equipment.
- Worked inside showroom and had knowledge of equipment on sales floor.
- Performed general duties: cash register, sales, answered phones, communicated with customers on a daily basis, placed orders for customers.
Education
No Degree - Criminal Justice
Indian University of Pennsylvania
Indiana, PASkills
* customer service skills
* punctual attendance
* willingness to learn
* ability to remain focused to get the job completed
Timeline
Delivery Associate
Levins Furniture
03.2022 - 01.2023
Rental Equipment Laborer
Stanfords Home Center
04.2021 - 04.2022
No Degree - Criminal Justice
Indian University of Pennsylvania
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