Hi, I’m
Matthew Coats
Waco,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
years of professional experience
Work History
Wayne Sanderson Farms
Shipping Loader
01.2019 - Current
Job overview
- Assisted in training new employees on shipping procedures, contributing to a cohesive and efficient team environment.
- Coordinated with other departments to resolve any discrepancies or issues related to shipping orders.
- Ensured compliance with federal regulations governing the transportation of hazardous materials, prioritizing safety and adhering to legal requirements.
- Utilized various equipment such as forklifts, pallet jacks, and hand trucks to efficiently load shipments onto trucks.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Design Co.
Forklift Operator
06.2017 - 10.2018
Job overview
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
The Home Depot Inc
Customer Service Representative
11.2013 - 04.2017
Job overview
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Kaplan CollegeLas Vegas, NV
Certification from Pharmacy (Pre-Pharmacy)
02.2009
Waller High SchoolWaller
High School Diploma
05.2006
Skills
Package handling
Warehouse Safety
Order Picking
Heavy Lifting
Pallet Jack Operation
Freight Organization
Attention to Detail
Safety Procedures
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeImportant To Me
401k matchPaid time offStock Options / Equity / Profit SharingWork-life balanceHealthcare benefitsCompany CultureCareer advancementTimeline
Shipping Loader
Wayne Sanderson Farms
01.2019 - Current
Forklift Operator
Design Co.
06.2017 - 10.2018
Customer Service Representative
The Home Depot Inc
11.2013 - 04.2017
Kaplan College
Certification from Pharmacy (Pre-Pharmacy)
Waller High School
High School Diploma