Matthew Compo
Palmyra,NY
Summary
Dynamic Crew Member focused on delivering exceptional customer service while ensuring efficient operations. Proven ability to manage peak hours, streamline processes, and train new staff, contributing to a cohesive team environment. Committed to cleanliness and safety, enhancing the overall guest experience.
Overview
5
5
years of professional experience
Work History
Crew Member
Flaherty's Three Flags Inn
Macedon, USA
07.2021 - Current
- Greeted customers and assigned tables based on party size to enhance seating efficiency.
- Managed server sections and rotated assignments to maintain optimal customer to server ratio.
- Managed cash register and provided accurate change, maintaining excellent customer service.
- Collaborated with team members during peak hours to reduce customer wait times.
- Effectively communicated with kitchen staff to relay custom order requests or dietary restrictions from customers.
- Ensured efficiency in a fast-paced setting in cook-to-order food production environment.
- Maintained cleanliness and organization of workstations.
- Maintained impeccable uniform, hygiene and presentation.
- Carried out opening and closing procedures to supervisor's standards.
Education
High School Diploma -
Palmyra - Macedon High School
Palmyra, NY06-2024
Skills
- Process payments
- Cash handling
- Opening and closing procedures
- Health and safety standards
- Workstation cleanliness
- Multitasking capacity
- Time management
- Attention to detail
- Guest inquiries
- Teamwork and collaboration
- Customer service coaching
- Decision-making
Timeline
Crew Member
Flaherty's Three Flags Inn
07.2021 - Current
High School Diploma -
Palmyra - Macedon High School