Matthew Contreras
Wilmington,CA
Summary
Dynamic retail professional with extensive experience at Macy's, excelling in luxury fragrance sales and brand storytelling. Bilingual in Spanish and English, I leverage persuasive sales strategies and visual merchandising skills to enhance client experiences, consistently achieving sales goals and fostering strong customer relationships.
Overview
2
2
years of professional experience
Work History
Retail Sales Support
Macy's, Inc.
Torrance, CA
11.2024 - 01.2026
- Converted client needs into tailored fragrance recommendations, consistently achieving sales goals.
- Demonstrated persuasive selling skills while upholding Cartier's refined brand image.
- Represented Cartier brand by delivering elevated client experiences and luxury service standards.
- Enhanced client confidence by maintaining expert knowledge of Cartier fragrance collection.
- Built client trust and rapport through personalized consultations and effective storytelling.
Fragrance Seasonal Support
Macy's, Inc.
Torrance, CA
08.2024 - 11.2024
- Assisted in high-volume fragrance sales during peak seasons
- Executed visual merchandising to uphold brand presentation standards
- Delivered customer assistance while ensuring a clean, well-organized sales floor
- Coordinated restocking, organized inventory, and managed stockroom efficiency
- Support marketing initiatives and promotional displays
Chanel Fragrance
Macy's Inc.
Torrance, CA
05.2024 - 07.2024
- Cultivated fragrance expertise and enhanced client engagement in boutique environment.
- Delivered premium customer service through effective brand storytelling and product education.
- Developed essential luxury sales techniques, including pitching, upselling, and closing.
- Operated limited-edition Chanel fragrance kiosk, increasing product visibility and customer interaction.
- Managed kiosk operations, ensuring seamless opening and closing while overseeing POS transactions.
Education
A.S - Electrical Engineering
Los Angeles Harbor College
Harbor City, CA05-2027
Highschool Diploma -
Assurance Learning Academy
Wilmington, CA05-2024
Skills
- Sales strategies
- Customer relationship management
- Visual merchandising
- Bilingual proficiency
- Technical proficiency
- Leadership skills
- Brand storytelling
Skills And Languages
Fluent in Spanish, Fluent in English, Proficient with Microsoft Office (Word, Excel, PowerPoint), Knowledgeable with social media (Instagram, Tiktok, Snapchat, Canva, Facebook)
Timeline
Retail Sales Support
Macy's, Inc.
11.2024 - 01.2026
Fragrance Seasonal Support
Macy's, Inc.
08.2024 - 11.2024
Chanel Fragrance
Macy's Inc.
05.2024 - 07.2024
A.S - Electrical Engineering
Los Angeles Harbor College
Highschool Diploma -
Assurance Learning Academy