Krishna Galvan
Paterson,NJ
Summary
Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.
Overview
6
6
years of professional experience
Work History
Retail Sales Support
Givenchy
05.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Beauty Advisor
Clarins Cosmetics
06.2022 - 05.2024
- Educated customers on proper product usage techniques, giving them confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
Cosmetics And Fragrance Merchandiser
Macy's
01.2020 - 08.2022
- Daily floor sets, marketing, visuals and fulfillment.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, and stock replenishment for optimal product availability.
Retail Sales Associate
Beauty Forever
01.2019 - 01.2020
- Cosmetics color matching and customer service.
- Customer hair & wig design.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
John F. Kennedy
Paterson, NJ12.2019
Skills
- Communication Skills
- Organization
- Visual Learner
- Customer Service
- Teamwork and Collaboration
Languages
Spanish
Native or Bilingual
Timeline
Retail Sales Support
Givenchy
05.2024 - Current
Beauty Advisor
Clarins Cosmetics
06.2022 - 05.2024
Cosmetics And Fragrance Merchandiser
Macy's
01.2020 - 08.2022
Retail Sales Associate
Beauty Forever
01.2019 - 01.2020
High School Diploma -
John F. Kennedy
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