Matthew Cordova
Tempe,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to learn new skills and take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Busser
The Crows Nest Restaurant
Santa Cruz , CA
08.2020 - 08.2022
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Trained new staff in bussing and cleaning procedures.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Checked back with guests to ensure satisfaction with each course.
- Delivered exceptional customer service in accordance with company standards.
- Performed side work duties such as restocking condiments, refilling ice bins.
- Followed safety guidelines when using sharp knives or other equipment.
- Recognized by management for providing exceptional customer service.
Grocery Bagger
Lucky's Grocery Store
Santa Cruz , CA
06.2018 - 08.2020
- Collected carts from parking lot and designated return locations.
- Retrieved items for customers and verified prices.
- Removed trash, swept and mopped floors for professional appearance.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Pleasantly greeted customers and provided prompt and courteous service.
Education
Bachelor of Science - Justice Studies
Arizona State University
Tempe, AZ06.2024
Skills
Great customer service
Dependable & reliable
Learns quickly
Team player
Accomplishments
Deans List 2021-2022 - Arizona State University
Timeline
Busser
The Crows Nest Restaurant
08.2020 - 08.2022
Grocery Bagger
Lucky's Grocery Store
06.2018 - 08.2020
Bachelor of Science - Justice Studies
Arizona State University
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