Vicente Ortiz
Laguna Niguel,CA
Summary
Driven Busser with 2 years of experience working with restaurant teammates. Shown great teamwork while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty.
Overview
3
3
years of professional experience
Work History
Busser
San Juan Hills Golf Club
03.2022 - Current
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Trained new staff in bussing and cleaning procedures.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Helped out bartenders by restocking Ice, Beer refrigerator, Changing Kegs, and Runnings Drinks.
- Manage to have Good Menu knowledge to make sure the food went out how its supposed to.
- Observed customer tables to tend to guests needs and customer service opportunities.
Banquet Server
San Juan Hills Golf Club
03.2022 - Current
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Arranged linens and table settings according to seating plan and event theme.
- Carried trays of food items from kitchen to dining area.
Education
Trade School - Electrician
Summit College
Santa Ana, CA08.2025
High School Diploma -
Dana Hills High School
Dana Point, CA06.2023
Skills
Great Customer Service
Time Management
Cleaning and sanitizing
Table Bussing
Team Collaboration
Food Running
Heavy Lifting
Menu Memorization
Communication between Coworkers
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Busser
San Juan Hills Golf Club
03.2022 - Current
Banquet Server
San Juan Hills Golf Club
03.2022 - Current
Trade School - Electrician
Summit College
High School Diploma -
Dana Hills High School
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