MATTHEW COSTELLO

Boston,MA

Overview

years of professional experience

Atria Merrimack Place Senior Living

07.2021 - Current

Provide professional, caring service to senior citizen residents, many of whom are living with physical and cognitive challenges
Manage and prioritize multiple competing tasks to provide services in an efficient and timely manner, exceeding the expectations of the residents
Work collaboratively in cross-functional teams to ensure that dietary requirements of residents are met, and their quality of life is maximized
Cross-trained in multiple roles to provide depth of coverage at a moment's notice and an ability to take on a variety of functions in a constantly evolving environment
Navigate challenging client service issues with a customer-focused lens to maintain the happiness, health, and safety of residents.

Isenberg School of Management, University of Massachusetts Amherst

Isenberg School of Management, University of Massachusetts Amherst

Association of Latino Professionals For America, 2023, ALPFA member
Operations & Information Management Club, 09/2019, 05/2022, Attended company lectures, and participated in field trips, and networking events to help promote and develop interest and knowledge in the fields of Operations and Information Management
Commonwealth Honors College, 08/2018, 05/2022, Volunteer for alumni and new-student events held by the Commonwealth Honors College to help support and promote the CHC program at UMass Amherst

Spanish

Atria Merrimack Place Senior Living

07.2021 - Current

Isenberg School of Management, University of Massachusetts Amherst

Isenberg School of Management, University of Massachusetts Amherst