Resourceful professional with a versatile background in customer service. Known for adaptability and flexibility, successfully managing busy shifts while ensuring high standards of customer service and speed.
Overview
7
7
years of professional experience
Work History
Food & Beverage Associate
Sterling Country Club
Houston, TX
08.2018 - Current
Handled extremely busy shifts dealing with multiple customers at a time.
Crafted and served beverages with precision to enhance customer satisfaction.
Maintained cleanliness and organization of bar area to ensure efficient service.
Trained new staff on bar operations and customer service best practices.
Developed and implemented drink specials, increasing customer engagement.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.