Dedicated retail sales associate with strong customer service and problem-solving skills. Committed to enhancing the shopping experience and building lasting customer relationships.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Converse
Orlando, FL
02.2025 - 03.2026
Assisted average 2,000 customers per day in product selection, enhancing overall shopping experience.
Managed inventory levels, ensuring stock availability for high-demand items.
Processed transactions efficiently using point-of-sale systems, improving checkout speed.
Trained over 20 new associates on sales techniques and product knowledge to boost team performance.
Brand Sales Representative
Hollister.Co
Orlando, FL
11.2023 - 01.2025
Developed and maintained strong customer connections to enhance brand loyalty and encourage repeat purchases.
Developed and executed targeted sales strategies to elevate product visibility in the market.
Collaborated on visual merchandising initiatives to enhance brand representation and adapt to seasonal trends.
Enhanced overall shopping experience through effective resolution of customer inquiries and support.
Trained new staff on company policies, sales techniques, and customer engagement practices
Recreational Assistant
The Salvation Army
Starke, FL
06.2022 - 07.2024
Organized recreational activities to promote community engagement and social interaction.
Assisted in planning and executing youth programs, enhancing participant experience and involvement.
Implemented safety protocols during events, ensuring a secure environment for all participants.
Facilitated communication between staff and participants, fostering a supportive atmosphere.
Education
Bachelor of Science - Kinesiology
University of Central Florida
Orlando, FL
05-2027
High School Diploma -
Haines City International Baccalaureate High School
Haines City, FL
05-2024
Skills
Customer service
Problem-solving
Teamwork and collaboration
Time management
Cash handling
Retail sales
Reliability and punctuality
Product knowledge
Relationship building
Professional appearance
Store maintenance
POS system operations
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Achieved Florida Bright Futures Medallion Scholarship by completing International Baccalaureate program with accuracy and efficiency.
Resolved product issue through consumer testing.
Certification
American Red Cross CPR/AED/First Aid License (2024-27)
Adobe Certified Professional (all Adobe applications) - (2022-present)
Timeline
Retail Sales Associate
Converse
02.2025 - 03.2026
Brand Sales Representative
Hollister.Co
11.2023 - 01.2025
Recreational Assistant
The Salvation Army
06.2022 - 07.2024
Bachelor of Science - Kinesiology
University of Central Florida
High School Diploma -
Haines City International Baccalaureate High School