Matthew Cowan
Midland
Summary
Dynamic and results-driven professional with a clean driving record and exceptional customer service skills, honed as a Driver Captain at Domino's Pizza. Proven ability to enhance operational efficiency and train team members, while consistently exceeding client expectations through effective communication and problem-solving. Committed to safety and quality in all aspects of work.
Knowledgeable Desired Position with background in delivering high-quality finishes on various surfaces. Adept at meeting strict deadlines and maintaining safety standards. Demonstrated ability to use precision tools and collaborate with team members to achieve seamless results.
Experienced with diagnosing and repairing technical issues in field settings. Utilizes problem-solving skills to ensure efficient and reliable equipment performance. Knowledge of industry best practices and safety protocols guarantees high-quality service and client satisfaction.
Overview
13
13
years of professional experience
Work History
Driver Captain
Domino's Pizza
2025.09 - Current
- Navigated routes efficiently to minimize delays and maximize productivity.
- Maintained accurate logs of deliveries and vehicle inspections.
- Trained new drivers on safety procedures and company policies.
- Followed all relevant traffic laws and safety regulations.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
End Finisher
Premium Patriot Threading
2024.04 - Current
- Inspected finished products for defects, maintaining high standards of quality control.
- Collaborated with team members to streamline production processes and enhance efficiency.
- Assisted in training new employees on machine operation and safety protocols.
- Developed workflow improvements that increased output without compromising quality standards.
- Conducted routine maintenance on equipment to minimize downtime and improve operational reliability.
- Maintained a clean work environment, promoting a positive atmosphere conducive to high-quality output.
Feild Technician
Alton Perry Waterwell Services
2013.04 - 2022.04
- Operated and maintained drilling equipment for water well installation.
- Conducted site assessments to determine optimal drilling locations.
- Collaborated with team members to ensure safety compliance on job sites.
- Performed routine maintenance on tools and machinery to enhance performance.
- Assisted in troubleshooting issues related to well installations and repairs.
- Documented work performed and maintained accurate service records.
- Trained new technicians on safety protocols and operational procedures.
- Improved efficiency by suggesting enhancements to drilling techniques and workflows.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Kept detailed records of field measurements and data.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Identified potential problems and prevented equipment failure through performing regular equipment inspections.
- Collaborated with other field technicians to resolve complex technical issues.
- Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
- Communicated with customers to provide updates, gather information and resolve issues.
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
- Exceeded client expectations with excellent communication skills, keeping them informed throughout the entire resolution process.
Education
GED -
Caney Creek
New Caney, TXSkills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Punctual and reliable
- Flexible schedule
- Equipment operation
- Accident prevention
- Schedule management
- Basic vehicle repairs
- Materials transport
- Customer rapport
- Shipping and packaging
- Team building
- Friendly and outgoing
- Physical stamina
- Analytical thinking
Timeline
Driver Captain
Domino's Pizza
2025.09 - Current
End Finisher
Premium Patriot Threading
2024.04 - Current
Feild Technician
Alton Perry Waterwell Services
2013.04 - 2022.04
GED -
Caney Creek