Matthew Cucciniello
Hackettstown
Summary
Dynamic and adaptable professional with experience in the service industry, sports coaching, and day-to-day operations management. Skilled in team leadership, event coordination, and strategic planning. Proven ability to motivate individuals and optimize performance & budgets. Committed to fostering positive relationships and achieving organizational goals.
Overview
4
4
years of professional experience
Work History
Operations Manager (Internship)
Chelsea Handball Club
London
11.2024 - 02.2025
- Managed the inventory of equipment and ensured timely availability for all matches.
- Prepared job descriptions and posted vacancies on relevant platforms.
- Conducted interviews to assess candidate qualifications and cultural fit.
Volunteer Coach
London Youth Baseball League
London
03.2024 - 05.2024
- Conducted practice sessions focusing on technique, teamwork, and sportsmanship principles.
- Implemented safety protocols to ensure a secure training environment for all participants.
- Motivated athletes through positive reinforcement and constructive feedback.
Gelato Maker/Manger
Gelato Envy
Rockaway
05.2023 - Current
- Crafted gelato flavors using fresh ingredients and traditional recipes.
- Operated gelato machines and maintained equipment for optimal performance.
- Ensured cleanliness of workstations and adherence to health regulations.
- Adhered to all health codes and regulations related to food preparation and storage.
Server
Gelato Envy
Rockaway
04.2021 - 05.2023
- Handled cash register and processed customer transactions efficiently.
- Maintained cleanliness and organization of dining and service areas.
- Provided excellent customer service in a fast-paced gelato shop.
Education
Bachelor of Arts - Sports Management
University of Roehampton London
London, United Kingdom06-2025
Skills
- Customer service
- Inventory management
- Team leadership
- Effective communication
- Time management
- Project management
- Event coordination
- Safety protocols
Projects
Transformational Leadership Across Sectors: A Qualitative Study of Sport and Business
Dissertation - BA Sports Management
Sep 2024 - May 2025
Researched the impact of transformational leadership on performance across sport and business contexts, applying Bass & Avolio's (1994) transformational leadership theory and critically examining the sports business metaphor. Conducted semi structured interviews with leaders from both sectors and through the use of reflexive thematic analysis core themes such as empowerment, relational leadership, vision setting, and coaching style mentorship were discovered.
Timeline
Operations Manager (Internship)
Chelsea Handball Club
11.2024 - 02.2025
Volunteer Coach
London Youth Baseball League
03.2024 - 05.2024
Gelato Maker/Manger
Gelato Envy
05.2023 - Current
Server
Gelato Envy
04.2021 - 05.2023
Bachelor of Arts - Sports Management
University of Roehampton London
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